Summary
Overview
Work History
Education
Skills
Interests
ACHIEVEMENTS & AWARDS
DECLARATION
PERSONAL DETAILS
Timeline
Generic
HEERA PANDEY

HEERA PANDEY

Food And Beverage Executive
New Delhi

Summary

To be the valuable part of the organisation by using my knowledge and skills which gives the new dimension to the organization. Where I can use my leadership skills with innovative ideas. While being flexible and adaptive, to act as a catalyst for the growth of myself and the organization.

Overview

14
14
years of professional experience
2
2
Languages

Work History

Six month cross exposure as a waiter

Holiday Inn with IHG Brand orchard City centre Singapore

Food and Beverage Executive

Ihg Crowne Plaza Rohini
05.2025 - Current
  • Increased overall efficiency by assisting in the preparation of food items and maintaining proper inventory levels.
  • Contributed to higher sales by upselling menu items and promoting daily specials to guests.
  • Improved safety standards by adhering to proper food handling procedures and consistently monitoring expiration dates.
  • Implemented cost-saving measures by reducing unnecessary expenses while still maintaining high-quality products and services for guests.

Food and Beverage Supervisor

in Croene Plaza Rohini
05.2024 - 05.2025
  • Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
  • Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
  • Collaborated with kitchen staff to develop new menu items based on seasonal ingredients and customer preferences.
  • Maintained a clean and organized work environment to ensure compliance with health department regulations and company standards.

Food and beverage supervisor

Crowne plaza
05.2023 - 05.2024

Senior Steward

Spinner Italia Resturant Kuwait
05.2022 - 05.2023

Senior GSA

Crowne plaza with IHG Brand
01.2013 - 02.2021

One month work experience as a Task force for President DONALD TRUMP visit

Saudi Arabia
05.2017 - 05.2017

OJT in Food and Beverage service department

The grand New Delhi
12.2011 - 10.2012

Education

B.A -

Delhi University

Intermediate - English

NIOS Delhi Rohini

Matriculation - undefined

NIOS Uttarakhand

Skills

  • Team building
  • Decision making

Customer service

Guest relations management

Interests

Playing cricket, Traveling

ACHIEVEMENTS & AWARDS

Successfully completed the organization program and skills Test designed by National council for hotel management and catering Technology and administration by DIHM Lajpat Nagar

DECLARATION

I hereby declare that all information made in the resume is true, complete and correctly to the knowledge and belief

PERSONAL DETAILS

  • Date of Birth : 1989-07-14
  • Marital Status : Married
  • Nationality : Indian
  • Religion : Hindu
  • Passport : P2822969
  • Gender : Male
  • Place : New Delhi

Timeline

Food and Beverage Executive

Ihg Crowne Plaza Rohini
05.2025 - Current

Food and Beverage Supervisor

in Croene Plaza Rohini
05.2024 - 05.2025

Food and beverage supervisor

Crowne plaza
05.2023 - 05.2024

Senior Steward

Spinner Italia Resturant Kuwait
05.2022 - 05.2023

One month work experience as a Task force for President DONALD TRUMP visit

Saudi Arabia
05.2017 - 05.2017

Senior GSA

Crowne plaza with IHG Brand
01.2013 - 02.2021

OJT in Food and Beverage service department

The grand New Delhi
12.2011 - 10.2012

Six month cross exposure as a waiter

Holiday Inn with IHG Brand orchard City centre Singapore

Intermediate - English

NIOS Delhi Rohini

Matriculation - undefined

NIOS Uttarakhand

B.A -

Delhi University
HEERA PANDEYFood And Beverage Executive