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Detail-oriented, proactive, and personable Data Analyst with 5+ years of experience in collecting, analyzing, and interpreting customer data to drive acquisitions, customer experience, satisfaction, brand loyalty, and generate incremental revenue.


Certified Salesforce professional with over three years of experience in designing and implementing tailored CRM solutions. Adept at leveraging Salesforce configurations and automation to optimize internal processes and enhance user experience. Skilled in integrating enterprise tools and adhering to best practices for security and administration. Proven ability to design scalable solutions and troubleshoot platform issues effectively.

Highly skilled Salesforce Consultant & Business Analyst 2x Certified with extensive hands-on experience in the configuration and management of Salesforce platform features, specifically within the insurance and finance sectors. Expertise in user management, profiles, permission sets, role hierarchy, org-wide defaults, sharing rules, custom objects, page layouts, formula fields, validation rules, and process automation tools (workflows, Process Builder, and Flows).Demonstrated ability in deploying managed packages, building lightning pages, and leveraging Agile/Scrum methodologies for project delivery. Led the implementation of New York Life’s Agency Portal, handling a vast repository of 2,500+ web pages and 7,000+ digital assets, optimizing the agent digital experience through effective content management and search navigation enhancements. Contributed to the development of Deal Space, an end-to-end pipeline tool designed to streamline the deal lifecycle, integrating dynamic CRM with tools like Dropbox and Pitchbook for seamless collaboration and financial metrics tracking. Key contributor to IBM Consulting's Venture, Ecosystems, and Acquisition team, conducting financial analysis, tracking multi-million dollar partner revenue streams, and ensuring legal compliance across deal signings. Strong analytical skills used to evaluate business challenges and provide actionable insights through reporting and performance dashboards.

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Khwaja Saad Ahmed

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Store Manager

Technical Administrator

Draughtsman

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Master of Computer Applications (MCA) -

Bachelor of Computer Applications (BCA) -

Higher Secondary Certificate (HSC) -

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Store Manager

Technical Administrator

Draughtsman

Master of Computer Applications (MCA) -

Bachelor of Computer Applications (BCA) -

Higher Secondary Certificate (HSC) -

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