Kim Head
Evansville
Summary
Dynamic operations professional with a proven track record at Reckitt/Mead Johnson, excelling in process improvement and customer satisfaction. Skilled in scheduling and planning, I championed change management initiatives, enhancing efficiency and reducing order processing time. Adept at SAP inventory management, I prioritize workloads to meet deadlines effectively.
Since retirement in 2020 I've worked multiple times as a contracted employee at Reckitt/Mead Johnson when the opportunity presented itself.
I need to be challenged but can only do so remotely.
I watch my Grandson during the fall/winter and spring months for my Son and Daughter-in-Law (who is a teacher)
Overview
41
41
years of professional experience
Work History
Senior Operations Associate
Reckitt/Mead Johnson
01.1979 - 05.2020
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Championed change management efforts within the organization by clearly communicating expectations while offering support during transitional periods.
- Increased customer satisfaction rates through diligent monitoring of service quality and addressing client concerns promptly.
- Spearheaded process improvement initiatives that resulted in increased efficiency, cost savings, or greater customer satisfaction levels.
- Reviewed and Controlled daily inventory requirements for raw and packaging materials
- Ordered additional materials as needed
- SAP inventory
Warehouse Coordinator
Reckitt/Mead Johnson
01.1979 - 05.2020
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Education
F. J. Reitz High School
Evansville06-1978
Skills
- Scheduling and planning
- Workload prioritization
- Operational excellence
- Meeting deadlines
Timeline
Senior Operations Associate
Reckitt/Mead Johnson
01.1979 - 05.2020
Warehouse Coordinator
Reckitt/Mead Johnson
01.1979 - 05.2020
F. J. Reitz High School
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