Kimberly Turk
Indianapolis
Summary
Dynamic HR leader with extensive experience at American Senior Communities, driving compliance and employee engagement initiatives. Expert in policy writing and conflict resolution, I successfully reduced turnover by implementing strategic workforce plans and enhancing performance management systems. Passionate about fostering a positive workplace culture and developing diverse talent.
Overview
19
19
years of professional experience
Work History
Vice President of HR Operations
American Senior Communities
12.2024 - Current
- Lead HR operations across over 100 facilities, supporting an 11,000-employee workforce in a regulated healthcare environment
- Oversight of 8 Regional HR Directors
- Provided support for subsidiary allied Companies, Home Health, Hospice, and Therapy.
- Ensure compliance with federal and Indiana labor laws, including FLSA, background checks, licensure, and onboarding requirements
- Oversee employee relations strategy, including investigations, corrective actions, and terminations
- Partner with executive leadership on workforce strategy, engagement, and retention initiatives
- Drive HR integration for acquisitions, including onboarding and benefits transition
- Provided strategic guidance regarding corrective action, terminations, ADA accommodations, FMLA administration, unemployment matters, and workers ’compensation concerns.
- Collaborated with payroll, benefits, recruiting, and operations leadership to improve employee experience and strengthen organizational consistency.
- Develop and monitor KPIs, scorecards, and risk assessments
- Improve operational consistency through standardized processes and audit-ready documentation
- Managed employee relations to foster a positive workplace culture.
- Oversaw performance management systems to enhance employee development.
- Facilitated training programs to improve workforce skills and compliance.
- Analyzed employee feedback to inform strategic HR initiatives.
- Collaborated with leadership on workforce planning and organizational design.
- Ensured compliance with labor laws and regulations across all operations.
- Counseled managers on disciplinary actions when necessary.
- Investigated incidents of workplace harassment or discrimination complaints.
- Developed and implemented human resources policies, procedures, and best practices.
- Monitored compliance with federal, state, and local employment laws.
- Developed and implemented comprehensive human resources policies, procedures, and processes to ensure compliance with all applicable laws and regulations.
- Directed HR programs, policies and processes to improve operational efficiency.
Sr HR Director of Operations
American Senior Communities
Indianapolis
09.2022 - 12.2024
- Developed and implemented HR policies to enhance employee engagement.
- Oversight of HR Shared Services Team and Regional HR Operations
- Managed employee relations to resolve conflicts and foster a positive culture.
- Collaborated with leadership to design strategic workforce plans for future needs.
- Facilitated compliance audits to adhere to legal and regulatory requirements in healthcare.
- Counseled managers on disciplinary actions when necessary.
- Investigated incidents of workplace harassment or discrimination complaints.
- Developed and implemented human resources policies, procedures, and best practices.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Identified ways to reduce turnover through improved hiring practices.
HR Director Therapy and Wellness
American Senior Communities
Indianapolis
03.2018 - 09.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Directed cross-functional teams to align strategic initiatives with organizational goals.
- Implemented performance metrics to monitor progress and guide decision-making processes.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Developed policies and procedures to ensure compliance with corporate standards.
- Collaborated with senior leadership to set long-term objectives for the company.
- Implemented systems for tracking progress on key initiatives or projects.
- Led change management efforts to adapt to market shifts and organizational needs.
Regional Human Resource Director
ResCare
Indianapolis
04.2012 - 03.2018
- Led HR strategy and operations for 5 states/ 3000 employees
- Oversight of 3 Operation HR Managers
- Managed employee relations, recruitment, and compliance functions
- Implemented performance management and engagement initiatives
- Reduced turnover / improved compliance / increased engagement
- Provided guidance to managers on best practices in recruitment, selection, onboarding and termination processes.
- Collaborated with other departments to develop organizational structures that optimize workflow efficiency.
- Conducted performance reviews, disciplinary actions, employee relations issues and grievances.
- Analyzed labor market trends and developed strategies for recruiting qualified candidates from diverse backgrounds.
Human Resource Director
ResCare
Indianapolis
01.2007 - 04.2012
- Led HR strategy and operations for 500 employees
- Managed employee relations, recruitment, and compliance functions
- Implemented performance management and engagement initiatives
- Reduced turnover / improved compliance / increased engagement (add measurable results if available)
- Led recruitment strategies to attract diverse talent for various positions.
- Developed employee training programs to enhance skills and performance.
- Implemented HR policies to ensure compliance with regulations and best practices.
- Counseled managers on disciplinary actions when necessary.
- Investigated incidents of workplace harassment or discrimination complaints.
- Oversaw onboarding processes to integrate new hires effectively into the organization.
- Ensured compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Drafted job descriptions and prepared job postings for open positions.
- Identified ways to reduce turnover through improved hiring practices.
- Managed employee benefits programs, such as health insurance, retirement plans, and vacation time.
- Oversaw payroll processing and conducted wage surveys to ensure competitive compensation packages.
- Held exit interviews and documented information discussed with employees.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
Education
Bachelor’s degree - criminology
Indiana State University
Master's Degree - Human Resource Development
Indiana State University
Skills
- Policy writing
- Compliance oversight
- Employee relations
- Strategic planning
- Performance management
- Workforce strategy
- HR analytics
- Conflict resolution
- Effective communication
- Team leadership
- Employment law
- HRIS implementation
- Workforce planning
- Succession planning
- Exit interviews
- Compensation design
- Onboarding programs
- Organizational development
- Diversity and inclusion
- Background checks
- Internal communications
- Employee engagement
- HR policies development
Timeline
Vice President of HR Operations
American Senior Communities
12.2024 - Current
Sr HR Director of Operations
American Senior Communities
09.2022 - 12.2024
HR Director Therapy and Wellness
American Senior Communities
03.2018 - 09.2022
Regional Human Resource Director
ResCare
04.2012 - 03.2018
Human Resource Director
ResCare
01.2007 - 04.2012
Bachelor’s degree - criminology
Indiana State University
Master's Degree - Human Resource Development
Indiana State University