Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Software
Languages
Certification
Generic

Kiran Akkatangerhal

Technical Manager
Bengaluru,KA

Timeline

Technical Manager

Atmecs Technologies
08.2017 - Current

Senior Systems Engineer

Infinite Computer Solutions
10.2016 - 07.2017

Messaging and Collaboration Engineer

Dimension Data
04.2016 - 10.2025

Microsoft Technology Specialist

Harman Connected Services
04.2013 - 04.2016

System Operations Specialist

IBM
09.2008 - 03.2013

Bachelor of Science - Electronics

P C Jabins Science Collage
06.2004 - 06.2008

High School Diploma -

Seventh Day Adventist
06.2000 - 04.2001

Work History

Technical Manager

Atmecs Technologies
08.2017 - Current
  • Coordinated with other departments effectively, integrating technical requirements into broader organizational goals seamlessly.
  • Managed implementation of new technological improvements resulting in increased efficiency.
  • Built trusted relationships with stakeholders through clear communication and collaborative problem-solving efforts.
  • Delivered comprehensive technical training programs for staff members, enhancing overall team competency levels.
  • Communicated cross-functionally with technology leaders across analysis, architecture, build, quality assurance, deployment and support teams on project execution.
  • Developed suggestions for technical process improvements to optimize resources.
  • Developed technical strategies to align with business objectives, driving growth and innovation within the organization.
  • Enhanced team productivity by implementing agile project management methodologies and streamlining workflows.
  • Created comprehensive documentation of processes and procedures to ensure consistency throughout the department''s operations.

Messaging and Collaboration Engineer

Dimension Data
04.2016 - 10.2025
  • Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
  • Wrote, reviewed and edited technical document in accordance with template requirements.
  • Developed positive working relationships with stakeholders to effectively coordinate work activities.
  • Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.

Senior Systems Engineer

Infinite Computer Solutions
10.2016 - 07.2017
  • Collaborated with cross-functional teams to deliver innovative solutions for business needs.
  • Led successful system upgrades by creating detailed implementation plans and coordinating resources effectively.
  • Collaborated with clients to determine need and devise appropriate software and hardware solutions.
  • Enhanced security measures by designing and deploying effective firewall configurations.
  • Delivered high-quality documentation to support project requirements, enabling smooth hand-off to stakeholders.
  • Optimized system performance by identifying and resolving complex technical issues.
  • Implemented robust network infrastructure for improved connectivity and reliability.
  • Championed process improvement initiatives, resulting in streamlined workflows and enhanced productivity levels.

Microsoft Technology Specialist

Harman Connected Services
04.2013 - 04.2016
  • Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
  • Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
  • Improved customer satisfaction by providing timely and effective technology support.
  • Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
  • Optimized system performance through routine maintenance tasks and proactive issue resolution.
  • Implemented effective change management strategies to facilitate smooth adoption of new systems and processes among users.
  • Coordinated with vendors to negotiate contracts and procure hardware/software resources at competitive pricing levels while maintaining quality standards.
  • Designed and implemented new software solutions, resulting in increased efficiency for the organization.
  • Developed network and database security for monitoring and alerting of potential threats.
  • Logged updates on support tickets to communicate status to users and managers.
  • Developed comprehensive training materials to educate employees on new technology tools and applications.
  • Designed infrastructure for businesses to support [Number] users.
  • Championed the successful migration of legacy systems to modern platforms, resulting in seamless data transfer and improved operational efficiency.

System Operations Specialist

IBM
09.2008 - 03.2013
  • Supported users by providing timely resolution for reported issues, enhancing end-user satisfaction levels significantly.
  • Ensured data integrity by conducting regular backups, archiving, and disaster recovery planning.
  • Stayed current with industry trends, adopting innovative technologies to improve overall operational effectiveness continually.
  • Optimized system performance through regular monitoring and troubleshooting.

Overview

17
17
years of professional experience
5
5
years of post-secondary education

Education

High School Diploma -

Seventh Day Adventist
Hubli
06.2000 - 04.2001

Bachelor of Science - Electronics

P C Jabins Science Collage
Hubli
06.2004 - 06.2008

Skills

IT infrastructure management

Training and mentoring

IT systems support

End user support

Technical system improvements

Technical leadership

IT team collaboration

IT department leadership

IT staff leadership

Team collaboration

Continuous deployment

HelpDesk support

Information security

Application support

Customer proposals

Helpdesk administration

Systems analysis

IT infrastructure planning

Summary

Technical professional with strong background in managing and optimizing complex IT systems. Skilled in project management, software development, and systems integration, ensuring seamless operations and high performance. Known for fostering team collaboration and adapting effectively to changing requirements, consistently delivering high-impact results. Reliable, results-driven, and adept at leveraging technical expertise to drive organizational success. Professional with strong track record in technical leadership and project management. Adept at guiding teams to achieve operational excellence and implement innovative solutions. Known for collaborative approach and adaptability to dynamic environments. Key skills include strategic planning and technical troubleshooting. Experienced with managing technical projects and leading diverse teams to success. Utilizes strategic planning to enhance operational efficiency and deliver high-quality technology solutions. Track record of effective problem-solving and fostering collaborative environments. Knowledgeable [Desired Position] with robust background in technical management, focusing on streamlining operations and driving project success. Proven ability to manage cross-functional teams and deliver impactful technology solutions. Demonstrated expertise in strategic planning and problem-solving. Analytical Technical Manager adept at recruiting, leading and developing highly effective technical teams. Meticulous and driven with a passion for innovation and process improvement demonstrated over [Number] years in technical roles. Strategic Technical Manager possessing [Number] years of IT team management and user support. Aiming to leverage advanced knowledge of process improvement development and implementation to add value to the [Company] team. Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Knowledgeable in server hardware and components configurations. Successful career history comprising more than [Number] years. Accomplished Technical Consultant with over [Number] years driving proactive IT solutions and working on workflow-related issues in government and financial sectors. Certified in [Area of certification] and expertise in [Area of expertise]. Astute professional highly skilled in large-scale IT installation and upgrade projects. Talented individual offering dynamic skill set in network infrastructure, global connectivity and pre-sales assistance. Over [Number] years consulting experience within [Type] technology sector. Forward-thinking professional offering [Number] years of experience working for IT consulting firms on configuration projects. Trained in [Area of expertise] with extensive [Type] skills and history of proactivity. Dedicated to solution-oriented problem-solving. Consummate [Job Title] proven at enhancing hardware and personnel through careful training and curation. Skillful at maximizing operational transparency to expose and eliminate bottlenecks in asset and employee utilization. Fearless designer of complete technical roadmaps covering every stage of operations. Abides through full product lifecycle, including procurement, asset management and disposal. Rational [Job Title] with [Number] years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems. Enthusiastic [Job Title] polished in optimizing systems to address dynamic needs, improve collaboration, and strengthen security. Weighs crucial business and IT needs against procedural limitations to assess roadmaps for optimal functions.

Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing

Software

Azure

M365

Microsoft Exchange

Active Directory

Entra

Security and compliance

Languages

English
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Telugu
Intermediate (B1)
Kannada
Bilingual or Proficient (C2)

Certification

MCSA and Lotus notes certified

Kiran AkkatangerhalTechnical Manager