Technical Application Support in Share Market Domain
Kiran Dhatavkar
Mumbai
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
13
13
years of professional experience
Work History
AVP
Edelcap Securities Limited
06.2018 - Current
- Deployed applications like SUB2, In-house and Omnesys as per business requirement
- Execute Exchange mandatory changes in application
- Participate in DR and MOCK environment
- Provides technical as well as application support to QA team and resolve these issues at earliest
- Deploy application in UAT as per QA team requirement
- Carried out Annual BCP login from KH location
- Prepare Incident Report and keep track of record for failover activities or process
- Prepare document for Process handover and explain about process
- MS SQL database query execution and fetch require data according to business requirement
- Configure Linux Cron for order trade data requirement for Risk team
- Configure Application Cron for SUB2, In-house and Omnesys platform
- Execution of Business requirement for Message ratio change and Link application or surrender
- Prepare document CCIL manage application like TREPS, CROMS and NDS OM
- Participate in annual BCP for CCIL manage applications(TREPS, CROMS and NDS OM)
- CCIL certificate renewal process for different entities
- Application upgradation for TREPS, CROMS and NDS OM
- Provide annual audit require data to auditor
- Provide BOD and EOD activities
- Automate manual process for daily copying applications files on storage drive
- Participate in strategy approval for MCX exchange
- Co-ordinate with omnesys vendor and resolve UAT and production issues
- Omnesys Adaptor and broadcast configuration.
Sr. Technical Consultant
Greeksoft Technologies Pvt. Ltd.
2 2009 - 6 2018
- Provided technical support by identifying, investigating and resolving software technical problems
- Responded and handled client raised tickets using the CRM application
- Followed up on closed tickets to ensure proper resolution and elevate client satisfaction
- Provided training to newly joined employees and existing ones
- Provided training to clients about product as needed
- Ensured software updates and patches are regularly installed
- Troubleshooting all kinds of software problems
- Co-ordinate with NSE, BSE, DGCX, MCX and MCX-SX Exchange as per requirement
- Provide information about CTCL approval to clients
- Installation of CTCL application and MySQL database on Linux server platform
- Configure application with Exchange connectivity and local client’s terminal
- BOD and EOD of CTCL application as per client needed
- Monitoring application performance like Order/Trade ratio, CPU and Memory utilization in live market hours and raise the ticket in CRM about application performance
- Responsible to handle incident happening during market hours and report it to senior as well as forward logs to testing department to analyze the same and work on it
- Prepare and scheduled software Configuration in test, simulation environment for clients to get approval from exchange
- Provide software audit information as per clients needed
- Pre intimation about software changes to clients on time as per exchange
- Responsible to conduct Software Demo, prepare documentation, and work on software implementation
- Provide all require information to clients about Software approval process, Mock trading participation, Test and Simulation Market participation process
- Prepare Daily checklist for application installation, patch updation and incident log
- Provide backlog as per clients needed
- IBT environment configuration and implementation
- Batch management and handle team work scheduled.
Education
PGDBA + MBA in IT Management -
MITSDE + JNU
B.Sc. (I.T) - undefined
Patkar College, Mumbai University
H.S.C - undefined
Patkar College, Mumbai University
S.S.C - undefined
Ekvira Vidyalaya, Maharashtra Board
Skills
Python
Redhat Linux Essentials: RH 033 and RH 134
Oracle 10g: SQL
Oracle 10g: Administration Workshop 1 and Hands
Jenkins
AWS CI/CD
Git
Basic Network Knowledge
Wire shark Tools
MS SQL 2022
MySQL 8026
Installation and configuration of Neat Adaptor for windows and Linux, MTBT Configuration in CTCL as well as in in-house applications, TBT Multicast Agent configuration, Configuration of Test and simulation parameter as well as BCP environment configuration, In-house and Vendor application installation and configuration as per business requirements
Configuration of NSE, BSE, DGCX, MCX live parameter in CTCL application
Knowledge of all market strategies
Knowledge of Risk Management (IBT Retail based software), Mobile app for IBT retail
Project Management Skill: Task Management, Prioritization, Delegation, Task Separation, Risk Management
Troubleshooting: System Knowledge, Analytical Skill, Testing, Problem solving, Collaboration, Communication
REDHAT Linux 90
Installation: Dot net framework, NSE Corporate Neat terminal, BSE BEST application installation, BSE BOW application, SLBM Neat Installation, UDP installation for windows and Linux, In-house trading application configuration
Basic networking skills
Linux 90
Accessing ARCON
SIP Tool
OP Manager
Control M Automation tool
Operational leadership
Technical Support
Problem-Solving
Analytical Skills
Customer Relations
Preferredlocation
Mumbai
Knownlanguages
English, Hindi, Marathi
Personal Information
- Date of Birth: 09/28/86
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Additional Information
I would like to inform that, as AVP we are looking for operational and technical tasks currently. The company had made changes in designation from lower level to upper level as per company new rules and regulations. I am open to join as Manager level jobs also.
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
AVP
Edelcap Securities Limited
06.2018 - Current
Sr. Technical Consultant
Greeksoft Technologies Pvt. Ltd.
2 2009 - 6 2018
PGDBA + MBA in IT Management -
MITSDE + JNU
B.Sc. (I.T) - undefined
Patkar College, Mumbai University
H.S.C - undefined
Patkar College, Mumbai University
S.S.C - undefined
Ekvira Vidyalaya, Maharashtra Board