Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
LANGUAGES
HOBBIES
LANGUAGE
Timeline
Generic
Kiran Digidigi

Kiran Digidigi

Pune

Summary

I am a passionate and adaptable User Success Engineer with extensive expertise in PLM applications such as ENOVIA, SOLIDWORKS, and CATIA. My strong background in 3D design, analysis, and technical support enables me to exceed customer expectations through innovative solutions. I am committed to continuous learning and growth, consistently delivering results that enhance user satisfaction across various platforms.

Overview

6
6
years of professional experience
1
1
Certification

Work History

User Success Engineering Specialist (R&D Ops)

Dassault Systemes Solution Lab
03.2021 - Current
  • Provide technical support and solutions for 3DEXPERIENCE and SOLIDWORKS platforms in cloud and on-premises environments
  • Develop documentation, learning materials, and blogs to enhance user engagement
  • Facilitate platform customizations and manage on-premises installations
  • Execute and resolve 3DEXPERIENCE Data Migration service requests ensuring smooth data transitions
  • Collaborate across teams to optimize product support, consistently exceeding customer expectations and driving continuous improvement

Quality Assurance Engineer / R&D Intern

Dassault Systemes Solution Lab
07.2019 - 12.2020
  • Created CAD models, use cases, and simulations with SIMULIA
  • Developed technical documents and participated in quality assurance for the 3DByMe platform

Education

M.Tech -

BMS College of Engineering
Bangalore
05.2020

B.E -

University BDT College of Engineering
Davanagere
05.2017

Skills

  • 3DEXPERIENCE Platform Customization and Data Migration
  • 3DEXPERIENCE On-Premise Installations
  • Python (Basic), HTML (Basic), CSS (Basic), JavaScript (Basic)
  • SQL (Basic), Java (Basic)
  • PLM, ENOVIA, SOLIDWORKS
  • CATIA, x-Apps, SIMULIA
  • Technical Assistance and Customer Support
  • Technical Documentation and Training

Accomplishments

  • Collaborator Award
  • Customer Satisfaction

Certification

  • 3DEXPERIENCE SOLIDWORKS Professional
  • 3DEXPERIENCE Configuration & Development Fundamentals R202x
  • HTML Essential Training
  • CSS Essential Training
  • JavaScript Essential Training
  • Programming Concepts for Python
  • Java Essential Training Syntax and Structure
  • SQL Programming
  • Project Management

Interests

  • Trekking and Travelling
  • Playing Chess, Cricket and Carom Board

LANGUAGES

English: Native
Hindi: Proficient
Kannada: Advanced
Telugu: Advanced

HOBBIES

  • Trekking and Travelling
  • Playing Chess, Cricket and Carom Board

LANGUAGE

  • English: Native
  • Hindi: Proficient
  • Kannada: Advanced
  • Telugu: Advanced

Timeline

User Success Engineering Specialist (R&D Ops)

Dassault Systemes Solution Lab
03.2021 - Current

Quality Assurance Engineer / R&D Intern

Dassault Systemes Solution Lab
07.2019 - 12.2020

M.Tech -

BMS College of Engineering

B.E -

University BDT College of Engineering

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Kiran Digidigi