- Trekking and Travelling
- Playing Chess, Cricket and Carom Board
Kiran Digidigi
Pune
Summary
I am a passionate and adaptable User Success Engineer with extensive expertise in PLM applications such as ENOVIA, SOLIDWORKS, and CATIA. My strong background in 3D design, analysis, and technical support enables me to exceed customer expectations through innovative solutions. I am committed to continuous learning and growth, consistently delivering results that enhance user satisfaction across various platforms.
Overview
6
6
years of professional experience
1
1
Certification
Work History
User Success Engineering Specialist (R&D Ops)
Dassault Systemes Solution Lab
03.2021 - Current
- Provide technical support and solutions for 3DEXPERIENCE and SOLIDWORKS platforms in cloud and on-premises environments
- Develop documentation, learning materials, and blogs to enhance user engagement
- Facilitate platform customizations and manage on-premises installations
- Execute and resolve 3DEXPERIENCE Data Migration service requests ensuring smooth data transitions
- Collaborate across teams to optimize product support, consistently exceeding customer expectations and driving continuous improvement
Quality Assurance Engineer / R&D Intern
Dassault Systemes Solution Lab
07.2019 - 12.2020
- Created CAD models, use cases, and simulations with SIMULIA
- Developed technical documents and participated in quality assurance for the 3DByMe platform
Education
M.Tech -
BMS College of Engineering
Bangalore05.2020
B.E -
University BDT College of Engineering
Davanagere05.2017
Skills
- 3DEXPERIENCE Platform Customization and Data Migration
- 3DEXPERIENCE On-Premise Installations
- Python (Basic), HTML (Basic), CSS (Basic), JavaScript (Basic)
- SQL (Basic), Java (Basic)
- PLM, ENOVIA, SOLIDWORKS
- CATIA, x-Apps, SIMULIA
- Technical Assistance and Customer Support
- Technical Documentation and Training
Accomplishments
- Collaborator Award
- Customer Satisfaction
Certification
- 3DEXPERIENCE SOLIDWORKS Professional
- 3DEXPERIENCE Configuration & Development Fundamentals R202x
- HTML Essential Training
- CSS Essential Training
- JavaScript Essential Training
- Programming Concepts for Python
- Java Essential Training Syntax and Structure
- SQL Programming
- Project Management
Interests
LANGUAGES
English: Native
Hindi: Proficient
Kannada: Advanced
Telugu: Advanced
HOBBIES
- Trekking and Travelling
- Playing Chess, Cricket and Carom Board
LANGUAGE
- English: Native
- Hindi: Proficient
- Kannada: Advanced
- Telugu: Advanced
Timeline
User Success Engineering Specialist (R&D Ops)
Dassault Systemes Solution Lab
03.2021 - Current
Quality Assurance Engineer / R&D Intern
Dassault Systemes Solution Lab
07.2019 - 12.2020
M.Tech -
BMS College of Engineering
B.E -
University BDT College of Engineering
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