KIRAN H. C
Bangalore
Summary
I intend to pursue a career in a professionally organized sector where i can utilize my capabilities to the maximum and streamline my goals along with the organization and continually strive towards both personal as well as the organizational growth.
! Strong software product engineering leader with over 19 years of extensive experience in driving strategy and execution in healthcare, insurance, defense and B2B and B2C e-commerce domains. ! Proven track record in Building Large scale distributed systems, Building Saas solutions - Saas architecture, Saas security and Gen AI models, AI agents & LLM's. ! Hands-On experience in Java, Springs, Java script frameworks, Python, Pytorch, Tensorflow, Cassandra, Kafka, Kubernetes, RAG, Embeddings/vector databases, Ranking, RL, Fine-tuning, and Agentic frameworks, GAN, Transformers ! Implemented both cloud-native and cloud-agnostic solutions. Implemented multitenancy delivery models. Leveraged Infrastructure-as-Code for efficient deployments. Built low-code, no-code platforms ingesting large data with serverless architecture-based microservices. ! Passionate technologist at the core, I thrive to solve complex engineering problems with Continuous innovation, Platform mindset, Speed as a habit, With deep expertise in cloud services, Scalable API management, Cloud & infrastructure ownership, DevOps & LLMOps enablement and Responsible AI & governance. ! Core Competencies include Global engineering leadership, Product strategy, Organizational and engineering transformation, Customer engagement, Faster to market strategies, Leading large geographically distributed engineering teams (India, US, Canada and UK). ! Managed large organizations of 100+ associates - DOE's, Senior Engineering Managers, Engineering managers, architects, project managers, principal engineers, and product leaders. ! Extensive experience of working in large as well as fast-paced environments with ambiguous requirements partnering with senior leaders across different geographical locations and managing remote talent. ! Strong team building skills with emphasis on individual trust & respect, and most importantly walking the talk.
Overview
19
19
years of professional experience
Work History
VP Of Engineering
Saarthi.ai Pvt Ltd
08.2024 - Current
- As a VP Of Engineering at Saarthi.ai, I am building the technology group helping drive revenue growth
- My team works on building scale-out, predictive-model based decision support systems for critical business decisions such as fraud detection in real-time, handling 70% of the company's revenue and a scale of half-million requests/sec
- ! Reporting to the Chief Technology Officer, Leading a Strong team of 100+ associates
- ! $100B volume processed, >1m transactions scored in real-time every day and
- ! Program managed building AI/ML based fraud detection platform for fortune 50 client on its way to deliver value of over $100M in a year
- ! I am at the forefront of defining and advancing our technological trajectory
- My role is pivotal in setting the direction for product technology, guiding our team to innovate and adapt in a dynamic industry landscape
- ! Reasoning and Generative Adversarial Networks (RAGs): Models for complex reasoning tasks, aiding decision-making and problem-solving
- ! Playing a crucial role in steering the System Architecture, AI Lab, and Core Platform Development team, focusing on infrastructural enhancements to meet the evolving market needs and trends
- ! Leading the Security, Reliability & Operations Charter (SROC), I foster collaboration across Product Management, Customer Success, Solution Consulting, Engineering, System Architecture, SROC, Quality Control
- ! ML fraud detection system can reduce fraud investigation time by 70% while increasing accuracy by 99% of all fraud while minimizing the amount of human labor required during the investigation stage
- ! I helm the Governance, Risk & Compliance (GRC) team
- We are committed to stringent compliance with standards such as SOC2, TCPA, HIPAA, HITRUST, and PCI-DSS
- ! Managed risk management platform which protects the world's largest companies by scoring multi-billion $ transactions faster than the human eye can blink
- ! Hiring and building the 25+ associates in a quarter has been a learning in itself
- ! In addition to leadership roles, played various hands-on roles and Consulting assignments - Defining IT strategy, Improving digital adoption, High risk program assessment
- Agile coaching /consulting
- ! Delivered the 'Data as a Service' platform capabilities including ingest, taxonomy management, and curation
- ! Built a focused Cloud Operations team and reduce cloud spend by at least 30%
- ! Architected platform services for admin, security, monitoring, and 3rd party integration APIs
- ! Established a core DevOps function and increase developer productivity through standardized development practices, tooling, and automation including CI/CD
Senior Director Of Engineering
Saarthi.ai Pvt Ltd
10.2023 - 08.2024
Director of Engineering
Ushur Pvt Ltd
09.2022 - 09.2023
- Company Overview: An AI-powered Low-Code No-Code Customer Experience Automation platform
- As a Director of Engineering at Ushur, I am working on Ushur Platform, An AI-powered Low-Code No-Code Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end
- ! Ran core-platform charters to improve stability, performance, and perceived performance for Ushur's flagship platform features like Builder, Invisible App and Invisible Portal
- ! Reporting to SVP of engineering, Scaled the team to 70+ from 40 associates, Including 4 Engineering Managers and 2 Principal Engineers
- ! Defined product strategy and roadmap in close collaboration with product management, and planned and executed product development with diligence, ensuring that product definitions meet both quality standards and customer requirements
- ! Envisioned and matured data engineering ecosystem, by building a Data Lake, maturing observability across data pipelines, scaling data analytics and building sisense based analytics products
- ! Scaled the platform to handle
- Achieved low latencies less than a microsecond
- ! Increased data science team's effectiveness by 100%
- Did this by streamlining the Data Science team's charter, integrating it better with the product, and focusing on impact and application
- ! Led charters to improve developer productivity across the organisation, including setting up automated CI/CD, improving build speed and setting up new environments instantly
- ! My customer-obsessed approach has driven me to provide timely resolutions to critical customer escalations and support critical account teams by providing solutions to customer needs, worldwide
- ! Improved ushur's 'True North' program through product documentation and tools for better product adoption
- ! Owning multiple initiations and executing with cross-functional geographically diverse teams with 10-20% improvement in dev turnaround
- ! Created a culture of knowledge sharing and learning by holding tech talks and publishing tech blogs
- An AI-powered Low-Code No-Code Customer Experience Automation platform
Director of Engineering
Saarthi.ai Pvt Ltd
08.2021 - 09.2022
- As a Director - Software Engineering at Saarthi.ai, I was heading an org of 90+ engineers in the Applied Machine Learning team
- Primary focus on Fraud detection and Supply Chain ML (Model Serving and Model training platforms), data discovery tool for labelling data
- ! I reported to the VP of Engineering
- Led a team of 90+ associates
- ! Distributed Serving: Efficiently scaling AI models for high request volumes, Finetuning: Continuously improving model performance with new datasets, Model Hub: Centralizing custom models for easy access and deployment, Guardrails and LLM Monitoring: Ensuring responsible AI development with robust safety and performance monitoring
- ! Identified and reduced trans-coding cost by 95% by building custom transcoding pipeline using AWS Lambdas
- ! Achieved 80% reduction in CDN cost by load balancing using multiple CDNs
- ! Migrated to NextJS improving latency of p95 by 60% for Web app users
- ! Built Risk detection and monitoring tech to prevent Operational and Fraud Risk and curb Abuse on Financial services platforms
- ! Built GenAI-related solutions for Enterprise Applications, leveraging the power of artificial intelligence and machine learning to transform the digital landscape
- ! Built my organization culture that embodies Saarthi.ai core values
- Imbibed culture of engineering excellence across the SDLC life cycle that develops the products suite with quality and speed and is known for impeccable delivery
- ! Ensured processes and controls are in place for data protection, compliance and certifications that will be necessary in an ongoing manner
- ! Acquired new certifications & compliances and to initiate & support ongoing audit
Senior Manager - Software Engineering
Oracle Cerner Healthcare Pvt Ltd
10.2018 - 08.2021
- Company Overview: Cerner's Health Information Management (HIM) solutions allows healthcare organizations to monitor, support and manage health information of all types electronically for a comprehensive, secure medical record
- As the head of the org - HIM ( Health Information Management ), I was responsible for the end to end delivery of HIM solutions to the clients across the globe
- Defined the product road-map, technology vision and balanced strategy, execution, people and process
- ! Adhering to stringent healthcare protocols/standards (HIPPA) for our Interoperable FHIR based micro-services, Inserting intelligent pockets into the HIM workflows, Building CI-CD pipelines to reduce the time to market/client and to being customer obsessed
- ! HIM org was a pack of 5 multi platform ( Java, Ai/ML
- JS, Rest) agile structures with engineering managers, Product managers, Architects and project managers
- ! Defined technical roadmap/vision, Choice of stack/platform
- Supervised the TFD's
- ! Worked closely on the design and architecture
- ! Involved in code reviews and coding standards definition
- ! Designed and led the HIM flagship project 'Intelligent Coder' right from conceptualising to the client adoption phases
- Speech to text NLP was used and auto codes were suggested by a LSTM self learning model based on the medical/disease keywords in real-time streaming using Kafka so that the correct set of ICD codes were used thereby solved the long standing healthcare industry problem of claim denials
- ! Led and executed large scale transformational uplift/modernising project from the proprietary millennium CCL platform to scalable and distributed .JS framework with docker image based delivery
- ! Played a crucial role in establishing CI-CD pipeline and thereby reducing the time to market by establishing a direct release form the pipeline
- ! New testing strategies were put in place by triggering the automated test plans ( VR's ) through the Jenkins pipelines
- ! AR ( Augmented Reality ) based educational application which aids the medical coder in accurate coding thereby solving the long standing industry problem
- Cerner's Health Information Management (HIM) solutions allows healthcare organizations to monitor, support and manage health information of all types electronically for a comprehensive, secure medical record
Senior Software Development Manager
Gamut Analytics Pvt Ltd
10.2016 - 10.2018
- Company Overview: A deep learning driven intelligent platform developed by Gamut Analytics which enables conversational commerce across channels
- A regular day at Gamut started with an interaction with my products team
- I loved to hear the exciting solutions they came up with for every problem they would wrestle
- Meetings and calls with the clients lied next on the to-do list
- Later in the day, I used to sit with my products team and work towards development of products
- A deep learning driven intelligent platform developed by Gamut Analytics which enables conversational commerce across channels
Software Development Manager
Unilog Solutions Pvt Ltd
04.2015 - 10.2016
- As a development and delivery manager at Unilog, I was responsible for providing and driving strategy, development and delivery of the cutting-edge E-Commerce solutions
- I manage a technology group of 18 people comprising of developers, designers, QA and project managers
- Managing customers across various domains with 42 e-commerce projects
Team Lead
IBM India Software Labs
08.2011 - 04.2015
- As a TL at IBM ISL, was responsible for operations and driving high performance in Software Product development & delivery on IBM Rational Software Licensing
- Client base included North American, European & Asian customers, from varying sectors
Senior Software Engineer
Infinite Computer Solutions
06.2006 - 08.2011
Education
B.E. - Information Science
APS College Of Engineering
H.S.C - P.C.M.B
BHS First Grade College
Jayanagar, BangaloreS.S.C - undefined
BHS High School
Jayanagar, BangaloreSkills
- Windows
- Unix
- Linux
- AIX
- Windows Server Editions
- Oracle
- MySQL
- DB2
- JDBC
- Hibernate
- C
- JAVA
- J2EE
- Python
- Machine Learning
- Neural Networks
- Deep Learning
- NLP
- CNN
- RNN
- LSTM
- LLM
- Gen AI
- AI Agents
- Transformers
- GAN
- Vector DB
- RAG
- Prompt Engineering
- AWS
- HTML
- CSS
- JQuery
- Velocity
- AJAX
- Servlets
- ReactJS
- Spring
- SpringBoot
- JavaScript
- Tensorflow
- Pytorch
- Struts
- JSF
- Apache Drools
- Nodejs
- Angularjs
- Redis
- Apache Solr
- Pinecone
- Elastic Search
- Jenkins
- GIT
- MLOps
- CloudOps
- EC2
- S3
- Lambda
- DataLake
- Kinesis
- RESTfull
- SOAP UI
- PostMan
- Swagger
- Kubernetes
- Docker
- Agile
- Scrum
- SDLC
- PLM/PDP
- Jira
- BRP - Big Room Planning
- Event-Driven
- Asynchronous
- Scalable Distributed Real Time Machine learning
- Integration
- Devops
- Leadership
- Multi-Tenant
- Omni-Channel Solutions
- Cloud Native Development
- SaaS Security
- Solution Architecting
- Quality
- Automation
- Vendor Management
- Revenue
- Sales
- Budget
- People Management
- Low-Code No-Code Platform
- ML-OPS - LLM
- guardrails
- monitoring Implementation
- Client Handling
- Continuous Delivery
- Team Management
- Requirements Handling
- Problem Solving
- Splunk
- New Relic
- Logstash
- Kibana
- Log4j
- DLP
- CNAPP
- UEBA
- CASB
- API Security
- Cyber Security
- SAAS Security
- Application Security
- SaaS
- User-Provisioning
- IAM
- Cassandra
- Mongo DB
- Apache Kafka Core
- Kafka Streams
- Kafka Api
- Apache NiFi
- Rabbit MQ
Disclaimer
I hereby declare that the above furnished information is true to the best of my knowledge and belief.
Personal Information
Father's Name: CHIKKANNA.K
Timeline
VP Of Engineering
Saarthi.ai Pvt Ltd
08.2024 - Current
Senior Director Of Engineering
Saarthi.ai Pvt Ltd
10.2023 - 08.2024
Director of Engineering
Ushur Pvt Ltd
09.2022 - 09.2023
Director of Engineering
Saarthi.ai Pvt Ltd
08.2021 - 09.2022
Senior Manager - Software Engineering
Oracle Cerner Healthcare Pvt Ltd
10.2018 - 08.2021
Senior Software Development Manager
Gamut Analytics Pvt Ltd
10.2016 - 10.2018
Software Development Manager
Unilog Solutions Pvt Ltd
04.2015 - 10.2016
Team Lead
IBM India Software Labs
08.2011 - 04.2015
Senior Software Engineer
Infinite Computer Solutions
06.2006 - 08.2011
H.S.C - P.C.M.B
BHS First Grade College
S.S.C - undefined
BHS High School
B.E. - Information Science
APS College Of Engineering
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