Accounts Payable | Accounts Receivable | Finance and Accounting Operations & Shared Services experienced Professional | Onsite & Remote Transitions Expert | Process Automations | Power BI Metrics and Reporting
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Manhattan Associates
04.2015 - Current
Manage the Accounts Payable and Accounts Receivable functions for the Manhattan hardware and software sales business (US). Oversee end-to-end processes including sales order review, purchase order validation, cost verification, and invoice processing.
Manage invoicing, collections, cash application, escrow, and royalty billing. Ensure seamless monthly closures and accuracy in all financial transactions across AP and AR functions.
Conduct margin analysis on hardware revenue to assess deal profitability and support pricing decisions in collaboration with Sales and Finance.
Drive collections strategy through structured reviews, issue resolution, and process enhancements, resulting in improved cash flow and reduction in Days Sales Outstanding (DSO).
Lead the cash application team ensuring timely and accurate application of customer payments. Actively support resolution of unapplied cash to maintain healthy AR aging.
Prepare and present MIS reports and key performance dashboards to senior management, providing financial insights, risk analysis, and operational commentary for informed decision-making.
Directly manage a team of professionals, responsible for recruitment, goal setting, performance reviews, coaching, and career development. Foster a high-performance culture focused on accountability and continuous improvement.
Analyze recurring invoice and payment failures; design corrective controls and process fix to improve payment timeliness and customer satisfaction.
Ensure adherence to company policies, audit requirements, and SLAs for both AP and AR operations. Monitor internal controls to ensure accurate financial reporting and compliance.
Collaborate with internal business teams, external vendors, and customers. Lead business review meetings and financial discussions with stakeholders across geographies.
Review and enhance operational policies, financial procedures, reconciliations, and automation initiatives to improve efficiency and scalability.
Facilitate strategic meetings with vendors and customers to resolve escalations, clarify invoicing issues, and align on financial terms.
Training & Capability Building: Identify training needs, develop structured onboarding, and ensure ongoing capability building within the team to support evolving business needs.
Team Leader
TATA Consultancy Services
03.2010 - 04.2015
Managed Accounts Payable operations for high-profile clients including PwC and Target, ensuring timely and accurate processing of vendor invoices and payments. Responsible for vendor invoice and payment processing team.
Led a vendor invoice and payment processing team, overseeing daily operations and ensuring adherence to service-level agreements and quality standards Ensuring appropriate work allocation across team members.
Allocated work effectively across team members to optimize productivity and ensure balanced workloads.
Handled and resolved payment disputes, complaints, and inquiries from vendors and suppliers with professionalism and efficiency.
Maintained all internal documentation in accordance with TCS standards and compliance requirements.
Supervised the Cash Application team responsible for applying incoming payments to customer accounts with accuracy and timeliness.
Ensured reconciliation of unapplied cash and resolved discrepancies in coordination with internal finance and customer service teams.
Implemented process improvements to reduce unapplied cash and enhance overall efficiency of cash posting operations.
Monitored team performance metrics and provided coaching to improve accuracy, turnaround time, and customer satisfaction.
Collaborated with clients and internal stakeholders to streamline cash application workflows and resolve payment-related issues.
Supported the manager in core management functions including staffing, training, and overall project oversight.
Assisted in recruiting high-performing professionals committed to service excellence and operational efficiency.
Conducted Finance induction training and regular refresher sessions to ensure team competency and compliance.
Worked closely with team members to understand their goals and provided guidance to help them exceed performance expectations.
Fostered a collaborative and supportive team environment, resolving interpersonal and operational issues effectively.
Financial Assistant
Hewlett Packard
03.2008 - 02.2010
Responsible for proper accounting of general ledger transactions and prepared monthly general ledger reconciliations
Responsible for month-end closing, which includes reviewing and posting all inventory related journal entries
Responsible for accurate and timely completion of monthly financial statements
Responsible for preparing bank reconciliations
Responsible for preparing portfolio (AR & AP) and non- portfolio (salary & commission) reconciliations
Responsible for preparing, reviewing, and posting monthly journal entries to General Ledger
Responsible to journals for bank interest received and paid, bank charges, accruals & FX difference
Handling queries and escalations
Responsible for analysis and investigation of escalatable line items
Ensured accuracy of financial statements in accordance with GAAP and compliance with internal policies
Education
Bachelor of Commerce -
MES College of Commerce
01-2007
Skills
Accounts Payable
Accounts Receivable
Process Implementation
People Management & Mentoring
Process Automation
Client Management
Microsoft Dynamics
Sales Force
Workday & Power BI
Operations management
Team leadership
Cost reduction
Accomplishments
Global Process Transition & Implementation - Successfully transitioned the Accounts Receivable and Accounts Payable processes from the US to India. Designed and implemented end-to-end operations from scratch, including Statements of Work (SOWs) and Standard Operating Procedures (SOPs), ensuring seamless integration and operational excellence.
Team Building & Capability Development - Recruited and trained a high-performing finance team in India to manage AR and AP functions. Developed structured onboarding and continuous training programs, fostering a culture of accountability and skill enhancement.
Process Automation & Efficiency Gains - Spearheaded the automation of AR and AP query resolution by implementing a ticketing system, significantly improving response time, transparency, and issue tracking across teams and geographies.
DSO Reduction & Cash Flow Improvement - Led strategic initiatives to enhance AR collections, resulting in a substantial reduction in Days Sales Outstanding (DSO) and improved cash flow. Strengthened collection processes and customer engagement to minimize aging and delinquencies.
Presidential Club Award Winner - Honoured with Manhattan Associates’ prestigious President’s Club Award, recognizing top global performance. Selected as one of only twelve employees worldwide for outstanding contributions and leadership. Award presented by the CEO at a global event in Abu Dhabi.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Manager
Manhattan Associates
04.2015 - Current
Team Leader
TATA Consultancy Services
03.2010 - 04.2015
Financial Assistant
Hewlett Packard
03.2008 - 02.2010
Bachelor of Commerce -
MES College of Commerce
DECLARATION
All the above-mentioned information is true and accurate to the best of my knowledge. Signature: Kiran Hegde Place: Bengaluru