Kiran Karangutkar
Mumbai
Summary
Seasoned banking executive with overall 33+ years’ experience, including 22 years in retail branch banking, specializing in transaction banking, compliance, risk mitigation, audit, monitoring, and controls. Proven leader in automation implementation via Finacle and Siebel systems. Delivered 75% "Well Controlled" audit ratings across 225 branches in 2023-24 and generating consistent revenue growth through process optimization and regulatory adherence. Expert in RBI compliance, anti-money laundering (AML/KYC), business process management, and strategic alliances for banking consultants in transaction banking and audit environments.
Overview
33
33
years of professional experience
Work History
Unit Manager – Statutory Notices (VP)
Kotak Mahindra Bank Ltd
Mumbai
04.2024 - Current
- Responsible to ensure Tax & LEA notices are complied for PAN Bank 1900 branches, while supervising 5 managers/55 junior officers who respond to law enforcement/tax authorities.
Vice President, Risk Containment Unit
Kotak Mahindra Bank Ltd
Mumbai
01.2022 - 01.2024
- Led PAN-India compliance, audit, and risk for 225 branches, with 20 senior & mid senior officers reporting.
- Delivered 75% “Well Controlled” branch ratings (2023-24) in 5 states via pre-audit team; achieved 60% Well Controlled branch rating in 2022-23.
- Mitigated risks, and ensured RBI/process compliance with zero deviations.
Associate Vice President, Business Process Manager
Kotak Mahindra Bank Ltd
Mumbai
09.2012 - 01.2022
- Responsible for 238 operationalization of Emerging market (rural) branches and was responsible for audit & compliance thereby answering First Tier Audit Committee and Audit Committee board.
Chief Manager, Training & Process Control
Kotak Mahindra Bank Ltd
Mumbai
07.2008 - 09.2012
- Executed Finacle rollout across branches, trained on CASA/NR/investments/Siebel, and audited 19-branch cluster for SOP/risk compliance.
- Implemented Kotak Locker Systems launch with revenue tracking.
- Drove operational controls, manpower planning, and whistleblower mechanisms for monitoring/controls.
- Ranked #1 PAN-India in Branch Service Scorecard (Jun 2008) which included sales & customer service.
Senior Service Manager
Kotak Mahindra Bank Ltd
Thane
06.2006 - 06.2008
- Managed 9-member team for transaction banking operations, achieving 91.85% dashboard/90.1% audit scores and consecutive Well Controlled audits.
- Generated ₹1.5L monthly revenue from trade customers via service excellence and referral networks.
Branch Operations Manager & Manager Investment Services
ICICI Bank Ltd
02.2004 - 06.2006
- Handled front/back-office teams in Junagadh/Thane-Kalyan, generating ₹4L life insurance/₹1L gold coin revenue.
- Executed SOX/AML processes, turned around 8 branches for profitability, and led ICICI Prudential sales (top Mumbai/India rankings).
Earlier Roles in Sales
Bajaj Capital
Mumbai
02.2001 - 02.2004
- Drove sales of mutual funds/insurance/FDs/bonds (₹1.5-2L monthly revenue), managed 4-8 branch teams, and built distribution networks.
- Developed and maintained distribution networks by building strong relationships with clients and stakeholders.
- Collaborated with cross-functional teams to enhance customer experience and streamline sales processes.
Branch Head
India Infoline, Matrix Financial
Mumbai
08.1996 - 01.2001
- Led branch operations to ensure compliance with regulatory requirements and internal policies.
- Created training programs to enhance staff skills and improve service delivery.
- Managed budgets and financial forecasts to optimize resource allocation and profitability.
- Monitored and analyzed performance metrics to drive operational improvements and achieve targets.
Medical Representattive
Bombay Tablets + Wockhardt Pharma
Mumbai,
08.1992 - 07.1996
- Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
- Monitored competitor activities and provided competitive intelligence reports to management team.
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Collaborated with cross-functional teams within the organization to develop innovative solutions for customers' needs.
Education
Senior Management Program - Specialisation in Management Studies
Indian Institute of Management Calcutta
Kolkata India03-2026
Master in Marketing Management -
Chetana College University of Mumbai
Mumbai01.1999
BSc - Chemistry
Kirti College University Of Mumbai
Mumbai06-1991
AML/KYC Certification -
Indian Institute of Banking & Finance
MumbaiSkills
- Cash management
- ATM operations
- Finacle implementation
- Siebel CRM
- AML / KYC
- Team leadership
- Process optimization
- Customer service
- Compliance auditing
- Regulatory RBI reporting
- SOX
- Process deviations rectification
- Continuous monitoring
- Pre-audit leadership
- Team management
- Training
- SOP adherence
- Vendor management
- Business development
Awards
- Lakshya for Best Audit Ratings, 2022
- Rated 'Exceeds Expectation' Y-o-Y, last 12 years
Core Competencies
NEFT/RTGS, CMS payments, cash management, ATM operations, Finacle implementation, Siebel CRM, Interaction & resolution offered to Law Enforcement Agencies, Previously managed AML/KYC, regulatory RBI reporting, SOX, process deviations rectification, continuous monitoring/controls, Pre-audit leadership, Group Head nominee / representative till 2024 in First-tier audit committees, Audit Committee Board and Operational Risk Excellence Committee meetings, Team management (currently managing 60 members), training/SOP adherence, vendor management, business development
Timeline
Unit Manager – Statutory Notices (VP)
Kotak Mahindra Bank Ltd
04.2024 - Current
Vice President, Risk Containment Unit
Kotak Mahindra Bank Ltd
01.2022 - 01.2024
Associate Vice President, Business Process Manager
Kotak Mahindra Bank Ltd
09.2012 - 01.2022
Chief Manager, Training & Process Control
Kotak Mahindra Bank Ltd
07.2008 - 09.2012
Senior Service Manager
Kotak Mahindra Bank Ltd
06.2006 - 06.2008
Branch Operations Manager & Manager Investment Services
ICICI Bank Ltd
02.2004 - 06.2006
Earlier Roles in Sales
Bajaj Capital
02.2001 - 02.2004
Branch Head
India Infoline, Matrix Financial
08.1996 - 01.2001
Medical Representattive
Bombay Tablets + Wockhardt Pharma
08.1992 - 07.1996
Senior Management Program - Specialisation in Management Studies
Indian Institute of Management Calcutta
Master in Marketing Management -
Chetana College University of Mumbai
BSc - Chemistry
Kirti College University Of Mumbai
AML/KYC Certification -
Indian Institute of Banking & Finance