Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KIRAN KUMAR H D

Chikmagalur

Summary

Dynamic Branch Head with a proven track record at Axis Bank Ltd, excelling in retail banking and relationship management. Achieved 200% of fee income targets while enhancing customer satisfaction and operational efficiency. Expert in life insurance and mutual funds, driving significant growth through strategic sales initiatives and team leadership.

Overview

17
17
years of professional experience

Work History

Branch Head

Axis Bank Ltd
Chikmagalur
04.2024 - Current
  • Secured a satisfactory plus rating in this year's IAD audit of the Chikmagalur branch.
  • District center main branch with CASA book size of Rs. 200 Crs.
  • Achieved 200 percent of the RFR fee income budget.
  • Worked with cross-functional teams to achieve goals.
  • Win back the major relationships; earlier, these relationships moved to our competitor banks.
  • Acquired high-value TASC accounts, including temple accounts and educational institutions.
  • Two of my resources qualified for the MDRT life insurance event organized by our bank.

Branch Head

Axis Bank Ltd
Bangalore
04.2023 - 03.2024
  • Axis Bank Ltd, Cauvery Bhavan Branch, Bangalore, is a major government business and retail business, with a book size of more than 600 crores.
  • Retained the Bangalore Water Supply Board (BWSSB) account by participating in bidding, and a five-year agreement was made.
  • For a complete collection of water bills across Bangalore, cash, as well as digital modes, are accepted; it is a major win-back for our bank.
  • Achieved a satisfactory audit rating.
  • Qualified two major events in life insurance organized by LIC for Axis Bank.
  • Qualified Max Life Insurance campaign for the financial year.

Branch Head

Axis Bank Ltd
Bangalore JC Road
04.2019 - 03.2023
  • Pan-India number one position in Bharat Banking, Deep Geo Rural Lending, and Retail Assets business.
  • Year on year, we achieved the all-assets target and more than 100 crores in disbursement.
  • Won the Family Fiesta campaign for achieving the savings account MDAB milestone for the FY 21-22.
  • Achieved life insurance and general insurance campaigns organized by CO. Our staff qualified for MDRT for the fiscal year. 22-23.
  • Developed strategies to increase sales and improve customer satisfaction levels.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Achieved many mutual fund NFO campaigns and overachieved the budgets.

Branch Head

Axis Bank Ltd
Mysuru
04.2014 - 03.2019
  • The new branch achieved profitability within a year.
  • Crossed a book size of 75 Crs within a year.
  • Achieved all major business parameters, like CASA, MDAB, and third-party products income.
  • Managed and inspired team members to perform to their full potential, driving branch profitability.
  • Qualified various campaigns organized by CO for the FY 17-18.

Branch Sales Manager

Axis Bank Ltd
Jayanagar, Bangalore
04.2012 - 03.2014
  • Provided leadership in developing effective marketing plans for new products or services.
  • Jayanagar Axis Bank branch is a strategic branch of the bank, achieving continuous NTB numbers and value in the region.
  • Achieved the best-performing BSM in the strategic branch category.
  • Hand Holding the BDEs to grow in the organisation.
  • Started the Udaan Project in our branch and did the most successful work for the bank. Liability business through asset business. And it is implemented in all RAC centers across India.
  • Conducted various marketing activities to garner new-to-bank business for the bank.
  • Conducted regular performance reviews of the sales team to ensure goals were met.

Customer Service Officer

Axis Bank Ltd
Marathahalli, Bangalore
01.2008 - 03.2012
  • Handling front desk operations and cash operations in the Marathahalli branch, Bangalore. Answered customer inquiries via telephone, email, and face-to-face contact.
  • Top-performing CSO in the general insurance business PAN India. Received recognition and a certificate from CO.
  • Managed daily operations of the customer service in the branch.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer issues in an efficient and timely manner.
  • Supported sales team members to drive growth and development.

Education

MBA - Finance

JNNCE Shimoga
Shimoga
03-2004

BBA - Marketing And Finance

Sri Bhuvanedra College
Karkala Udupi
04-2002

Skills

  • Retail branch banking
  • Relationship management
  • Sales strategy
  • Customer service
  • Operational efficiency
  • Life and non-life insurance, mutual funds

Languages

Kannada
First Language
English
Advanced (C1)
C1

Timeline

Branch Head

Axis Bank Ltd
04.2024 - Current

Branch Head

Axis Bank Ltd
04.2023 - 03.2024

Branch Head

Axis Bank Ltd
04.2019 - 03.2023

Branch Head

Axis Bank Ltd
04.2014 - 03.2019

Branch Sales Manager

Axis Bank Ltd
04.2012 - 03.2014

Customer Service Officer

Axis Bank Ltd
01.2008 - 03.2012

MBA - Finance

JNNCE Shimoga

BBA - Marketing And Finance

Sri Bhuvanedra College

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