Summary
Overview
Work History
Education
Skills
Certification
Timeline
CustomerServiceRepresentative
Mayur Somatkar

Mayur Somatkar

Banker
Akola,India

Summary

  • Banker with 9+ Years of banking experience.
  • Management degree holder with specialization in Marketing.
  • Overall sectorial experience in different sectors of banking.
  • Expertise in Relationship Management, Banking operations, Portfolio Management, credit appraisals, project financing, business banking, retail assets, etc.
  • Mobile No. :- 9503752222
  • Email id :- mayur57s@yahoo,com

Overview

9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
3
3
Languages

Work History

Branch Operation Head

Nanded, Axis Bank Ltd
12.2017 - Current
  • Closely working with Asset team to ensure generation of various asset leads and pass them to concern vertical & follow up till closure of eligible leads
  • Branch lobby management, infra management, clearing (CTS)
  • Ensure achievements of overall branch targets by generating business in CASA, Asset and cross sale
  • Complaints handling
  • Lead a result oriented team and is responsible for managing branch profitability and ensuring high quality service and customer relationship management
  • Review branch operations reports, Supervise and monitor Customer service officer,
  • Ranch sales managers
  • Business development leader for branch operations staff
  • Executives and contract staff in terms of productivity and other issues resolution of customer queries & complaints
  • Customer service to ensure walk in customer’s issues
  • Corporate salary processing.

Branch Operations Supervisor

Equitas Small Finance Bank
Wardha, Maharashtra
Nov.2016 - Dec.2017
  • Operation Head at Equitas small finance bank
  • Branch lobby management, infra management, clearing (CTS)
  • Ensure achievements of overall branch targets by generating business and cross sale
  • Complaints handling
  • Lead a result oriented team and is responsible for managing branch profitability and ensuring high quality service and customer relationship management
  • Review branch operations reports
  • Supervise and monitor Customer service officer, Branch sales managers, Business development officer and contract staff in terms of productivity and other issues resolution of customer queries/ complaints
  • Customer service to ensure walk in customer’s issues
  • Corporate salary processing
  • Ensure to generate various asset leads and pass them to concern vertical.

Personal Banker

HDFC Bank Limited
10.2012 - 11.2016
  • Very closely worked with Asset team in various segment Like BBWC, EEG, HCF, LAP & Retail Asset Responsible to generate overall business & help branches attain self- sustainability through growth in revenues
  • Direct P&L responsibility for the branch
  • Achieving business objectives of branches through team of Branch Sales officers, Teller & Welcome desk and co-ordination with different Sales manager of all asset verticals for the branch in terms of Value, Volume &
  • Productivity through acquisition of CASA, TD, Assets & TPP products
  • Currently focused on building retail liability business for capable HNI clients through references of existing client -CASA & TD generation from NTB & existing customers in the prime target area of branch catchment
  • Monitoring branch operations aspect & ensure compliance with KYC & AML norms in regular business sourcing
  • Ensure branches meet necessary sales & service standards as per bank’s quality parameters &statutory policies.

Education

MBA - Marketing

Pune University
Pune
08.2009 - 07.2011

Bachelor of Science - Microbiology, Biochemistry, Chemistry

Amravati University
Akola
06.2005 - 07.2008

Skills

    Credit Analysis

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Certification

IRDA

Timeline

Branch Operation Head

Nanded, Axis Bank Ltd
12.2017 - Current

Branch Operations Supervisor

Equitas Small Finance Bank
Nov.2016 - Dec.2017

Personal Banker

HDFC Bank Limited
10.2012 - 11.2016

MBA - Marketing

Pune University
08.2009 - 07.2011

Bachelor of Science - Microbiology, Biochemistry, Chemistry

Amravati University
06.2005 - 07.2008
Mayur SomatkarBanker