Management degree holder with specialization in Marketing.
Overall sectorial experience in different sectors of banking.
Expertise in Relationship Management, Banking operations, Portfolio Management, credit appraisals, project financing, business banking, retail assets, etc.
Mobile No. :- 9503752222
Email id :- mayur57s@yahoo,com
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
3
3
Languages
Work History
Branch Operation Head
Nanded, Axis Bank Ltd
12.2017 - Current
Closely working with Asset team to ensure generation of various asset leads and pass
them to concern vertical & follow up till closure of eligible leads
Branch lobby management, infra management, clearing (CTS)
Ensure achievements of overall branch targets by generating business in CASA, Asset
and cross sale
Complaints handling
Lead a result oriented team and is responsible for managing
branch profitability and ensuring high quality service and customer relationship
management
Review branch operations reports, Supervise and monitor Customer service officer,
Ranch sales managers
Business development leader for branch operations staff
Executives and contract staff
in terms of productivity and other issues resolution of customer queries & complaints
Customer service to ensure walk in customer’s issues
Corporate salary processing.
Branch Operations Supervisor
Equitas Small Finance Bank
Wardha, Maharashtra
Nov.2016 - Dec.2017
Operation Head at Equitas small finance bank
Branch lobby management, infra management, clearing (CTS)
Ensure achievements of overall branch targets by generating business and cross sale
Complaints handling
Lead a result oriented team and is responsible for managing branch profitability and ensuring high quality service and customer relationship management
Review branch operations reports
Supervise and monitor Customer service officer, Branch sales managers, Business development officer and contract staff in terms of productivity and other issues resolution of customer queries/ complaints
Customer service to ensure walk in customer’s issues
Corporate salary processing
Ensure to generate various asset leads and pass them to concern vertical.
Personal Banker
HDFC Bank Limited
10.2012 - 11.2016
Very closely worked with Asset team in various segment Like BBWC, EEG, HCF, LAP & Retail Asset Responsible to generate overall business & help branches attain self- sustainability through growth in revenues
Direct P&L responsibility for the branch
Achieving business objectives of branches through team of Branch Sales officers, Teller & Welcome desk and co-ordination with different Sales manager of all asset verticals for the branch in terms of Value, Volume &
Productivity through acquisition of CASA, TD, Assets & TPP products
Currently focused on building retail liability business for capable HNI clients through references of existing client -CASA & TD generation from NTB & existing customers in the prime target area of branch catchment
Monitoring branch operations aspect & ensure compliance with KYC & AML norms in regular business sourcing
Ensure branches meet necessary sales & service standards as per bank’s quality parameters &statutory policies.
Education
MBA - Marketing
Pune University
Pune
08.2009 - 07.2011
Bachelor of Science - Microbiology, Biochemistry, Chemistry
Amravati University
Akola
06.2005 - 07.2008
Skills
Credit Analysis
undefined
Certification
IRDA
Timeline
Branch Operation Head
Nanded, Axis Bank Ltd
12.2017 - Current
Branch Operations Supervisor
Equitas Small Finance Bank
Nov.2016 - Dec.2017
Personal Banker
HDFC Bank Limited
10.2012 - 11.2016
MBA - Marketing
Pune University
08.2009 - 07.2011
Bachelor of Science - Microbiology, Biochemistry, Chemistry
Research Associate at Centre of Excellence on Digital Technologies for Smart & Precision Agriculture, MPKV.Research Associate at Centre of Excellence on Digital Technologies for Smart & Precision Agriculture, MPKV.