Kiran Mistry

• Led sales team to achieve monthly, quarterly & yearly targets.
• Developed strategic sales plans aligned with organizational goals, enhancing segment penetration.
• Manage existing channel partners and Expert Service Associates across Gujarat and expand channel network continuously for better results with respect to sales revenue and faster service reach to customers.
• Managed inventory levels and timely delivery of orders.
• Understand customer needs and provide best possible solution to customer which is cost effective and reliable.
• Increased profit margins by effectively controlling cost and overhead and optimizing operation.

• Improved team performance by providing comprehensive training and fostering a collaborative work environment.
• Worked in a group target to achieve the set sales targets
• Noticeable sales growth in key accounts, like ZEPTO, IDMC, AMUL etc.
• Being a SPOC for major accounts supported them better experience from enquiry to hand over stage of each order.
• Ensure timely payments from all key accounts to have DSO minimum.

• Led sales team to achieve monthly, quarterly & yearly targets.
Developed strategic sales plans aligned with organizational goals, enhancing segment penetration.
Manage existing channel partners and Expert Service Associates across Gujarat and expand channel network continuously for better results with respect to sales revenue and faster service reach to customers.
• Managed inventory levels and timely delivery of orders.
• Understand customer needs and provide best possible solution to customer which is cost effective and reliable.
• Increased profit margins by effectively controlling cost and overhead and optimizing operation.

• Handled service operations for Cold Storage Division in Gujarat
• Improved customer satisfaction by addressing and resolving customer complaints in a timely manner.
• Responsible for Service Revenue growth by Revamp Sales, AMC Sales & Spare Part Sales to end customers and channel partners
• Continuous monitoring of MSL for uninterrupted services to customers.
• Managed services to National Accounts like Jubilant, Sapphire, Hardcastle for all products in Gujarat.

• Handled National Call Center operations with 40-50 Call Center Executives
• Daily, Weekly & Monthly MIS Preparation to management
• Manage Escalations to Head Office and ensure immediate closure with the help of field team
• Core team member of new developed CRM and successfully migrated old to new CRM and worked as an Admin for new CRM