Kiran T D
Tumkūr,KA
Summary
Detail-oriented Computer Science Diploma graduate with strong technical troubleshooting skills and a passion for solving customer problems. Proven ability to diagnose hardware and software issues, provide excellent customer service, and communicate technical concepts to non-technical users. Seeking a Technical Support role to leverage technical knowledge and problem-solving abilities.
Overview
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Language
Education
High School Diploma -
Siddaganga Polytechnic
Tumkūr, India 04.2001 -
Skills
Operating Systems: Windows 10/11, Linux (Ubuntu)Hardware: PC assembly, troubleshooting, peripherals, printersSoftware: Microsoft Office 365, Active Directory, Remote Desktop, TeamViewerNetworking: TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshootingTicketing Systems: ServiceNow, Jira, ITIL Ticketing toolsProgramming: Python, Java, SQL (basic scripting)Tools: System diagnostics, antivirus software, backup solutions
Projects
Project Name: Reserve your show
Description: Our project "Reserve your show" presents an innovative solution for automating the movie reservation process through the integration of optical Character Recognition.
Key Features:
- OCR integration
- Text processing
- Named Entity recognition
- Movie Database Integration
- Contextual Analysis
- User Interface
Benefits and Impact:
- Enhanced Clarity and understanding
- Improved Movie Selection
- Increased Attendance
- Accuracy and Error prevention
- Enhanced Accessibility
Timeline
High School Diploma -
Siddaganga Polytechnic
04.2001 -