Summary
Overview
Work History
Education
Skills
Timeline
Being Social, Travelling, Exercising, and Meditating.
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KIRAN VHATKAR

KIRAN VHATKAR

Service Engineer / Inspection Application
Krishna Paradise, A 1, 1101, 100 Feet Road, Tisgaon, Kalyan (east)

Summary

Experienced Service Engineer Inspection application with over 10+ years of experience in Pharmaceutical machine manufacturing industry. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

18
18
years of professional experience
2
2
years of post-secondary education

Work History

Service Engineer Inspection Application

Koerber Pharma India Pvt Ltd
Navi Mumbai
09.2013 - Current
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Increased customer satisfaction by resolving issues.
  • Created plans and communicated deadlines to complete projects on time.
  • Managed 5 customers online and telephonic support in same time providing satisfactory solution.

Customer Support Engineer

Brio Pharma Technologies Pvt Ltd
Navi mumbai
07.2011 - 09.2013
  • Delivered exceptionally high level of professionalism and support to each customer, upholding company's commitment to service.
  • Answered incoming support inquiries via chat, phone and email.
  • Trained customers to use and maintain equipment to reduce service issues.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Performing onsite Installation for IMA machines (complete filling lines) at Hospira health care (Chennai and Vishakhapatnam).

Maintenance Technician

Sandoz pvt Ltd
Navi Mumbai
12.2009 - 07.2011
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Adhered to company safety and OSHA procedures to minimize accidents.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Adjusted machine settings to maximize performance and equipment longevity.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Maintenance Technician /Operator

NRC Ltd
Ambivili
02.2005 - 10.2009
  • Maintenance of Pumps.
  • Assembly of Nozzle packs.
  • Operating of Nylon Spinning machines

Education

MMCP - Mechanical Engineering Technology

VPM'S Polytechnic
India
04.2003 - 10.2004

SSC - P.C.M.

Model English High School
India
04.1997 - 03.1998

Skills

Project planning and development

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Timeline

Service Engineer Inspection Application

Koerber Pharma India Pvt Ltd
09.2013 - Current

Customer Support Engineer

Brio Pharma Technologies Pvt Ltd
07.2011 - 09.2013

Maintenance Technician

Sandoz pvt Ltd
12.2009 - 07.2011

Maintenance Technician /Operator

NRC Ltd
02.2005 - 10.2009

MMCP - Mechanical Engineering Technology

VPM'S Polytechnic
04.2003 - 10.2004

SSC - P.C.M.

Model English High School
04.1997 - 03.1998

Being Social, Travelling, Exercising, and Meditating.

Interacting with different kind of peoples surrounding and at work place, travelling to set new goals, exercising to stay fit and Meditating is necessary to keep calm and activate or re-boost self motivational energy.

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KIRAN VHATKARService Engineer / Inspection Application