Dynamic IT professional with a proven track record at CIBC, excelling in risk management and compliance. As an expert in identity and access management, I effectively enhance cloud security while fostering collaboration across teams. Recognized for implementing innovative solutions that significantly improve operational efficiency and client satisfaction.
Overview
6
6
years of professional experience
Work History
US IT RECRUITER
DENKEN SOLUTIONS
Guntur
03.2026 - Current
Sourced and attracted talent using US-specific job boards like Dice, Monster, and Career Builder, alongside LinkedIn and niche platforms like GitHub and Stack Overflow to identify qualified IT candidates.
Screening and evaluation: conduct initial technical phone screens to assess candidates' skills in areas like java, python, or cloud technologies and determine if they are a cultural fit for the organization.
Work authorization verification: assess candidate eligibility to work in the us, including knowledge of visa types such as h1b, opt, cpt, tn, and green card status.
Tax and contract management: manage varied employment models and tax terms, specifically w2, c2c (corp-to-corp), and 1099.
Coordinated interview schedules across various US time zones (EST, PST, CST) and facilitated effective communication between candidates and hiring managers.
Negotiated salaries and benefits packages while guiding successful candidates through onboarding and documentation processes.
Pipeline management: maintain an organized candidate database using applicant tracking systems (ats) like greenhouse, zoho, or taleo to ensure a steady pool of talent for future needs.
CYBER SECURITY ANALYST
UNIFIED MENTOR
01.2026 - Current
Monitoring and Detection: Continuously monitor cloud environments using Security Information and Event Management (SIEM) tools like Splunk or Azure Sentinel to detect anomalies, unauthorized access, and potential security breaches.
Responded to security alerts by investigating the root cause of breaches and coordinating remediation efforts to minimize business disruption.
Vulnerability Management: Perform regular security assessments and vulnerability scans to identify and fix flaws in cloud configurations, APIs, and infrastructure.
Identity and Access Management (IAM): Manage and audit user permissions and multi-factor authentication (MFA) to ensure the principle of least privilege is followed.
Compliance and Governance: Ensure cloud deployments adhere to industry regulations and standards such as GDPR, HIPAA, PCIDSS, and ISO 27001.
Vendor Assessment: Evaluate third-party cloud service providers and vendors to ensure their platforms meet the organization's security and performance standards.
BUSINESS ANALYST
CIBC
Toronto
05.2024 - 08.2025
Researched and identified root causes and trends to prevent issue recurrence; evaluated and implemented solutions to resolve client complaints related to money laundering compliance.
Handled complex issues requiring analysis to determine problem nature and identify feasible solutions for clients using TSYS API platform.
Analyze and reconcile data or reports to ensure data integrity on clients' accounts and statements.
Review and analyze reports or data to ensure quality assurance of transactions to maintain high levels of customer satisfaction.
Liaise with Operations and Client Services departments, internal and external partners in order to identify service gaps and implement appropriate solutions.
Assist management team in leading department initiatives to resolve issues that arise and act as a subject matter expert to provide recommendations for continuous improvement purposes.
Assist in development, maintenance and enhancement of policies and procedures manual to ensure consistency and compliance with service level agreements.
Support and participate in regulatory and audit reviews to ensure business and client risks are identified and mitigated.
Process inquiries and requests received in accordance with appropriate rules, regulations or procedures to meet service level agreements according to compliance and risk management.
Assisted in designing and implementing new technology to enhance services and introduce new products.
MAINTENANCE AND CONTROL OFFICER
CIBC
01.2024 - 05.2024
Reviewed reports from internal systems (e.g. COINS, ECIF, ICAP) daily and monthly, actioning items to ensure efficient maintenance and mitigate risk.
Discharge collateral mortgages in a timely manner according to instructions provided by the branch and established policies and procedures to mitigate risk.
Processed requests from branches to discharge security, validating information in accordance with outlined procedures to ensure compliance and enhance customer satisfaction.
Advise branches of any discrepancies with registration or re-registration of security; act upon response from branch to mitigate risk.
Update diary with new and renewal follow up dates for processing to ensure ongoing maintenance of the security. Process negotiable diary items received from branches as instructed.
Prioritize and organize workload to ensure deadlines are met and items are processed according to policies procedures.
Review mail boxes as instructed (e.g. PLC instructions) to classify, change indicator status for life and disability insurance, cancel or refund premiums.
Process insurance cheque by applying it to the loan or client account as required to ensure latest current status.
Assist in training new incumbents and/or temporary staff on procedures / guidelines to ensure transfer of knowledge and consistency in process.
Recommended changes to existing processes and procedures, contributing to improved client satisfaction.
Ensure adherence to procedures, policy and guidelines including privacy and codes of conduct responsibilities.
TRANSACTION PROCESSING OFFICER
CIBC
12.2021 - 12.2023
Received and processed requests from internal and external clients for financial transactions (e.g. sending cables, IBPs, preparing drafts/money orders, transferring funds) to ensure timely execution.
Process entries using multiple steps and involving unique situations (e.g. foreign exchange, corporate accounts) to ensure adjustments are posted directly to customer's accounts, operation centers or branches.
Verify documentation on file to ensure accuracy (e.g. fax agreement, signatures, special handling instructions, available funds); create new client files using an in-house database system and ensure client service charges are calculated and charged appropriately.
Remit and/or settle funds (e.g. cable, EFT, IDP, third party demands) using an in-house system to fulfill client requests.
Escalate non-conforming requests or those requests exceeding dollar limits to appropriate areas for authorization.
Monitored changes to products, services, rules, and regulations to ensure accurate document processing and conducted quality assurance checks for compliance.
Strive to meet high customer service levels by processing incoming requests efficiently and in accordance with procedures and policies to meet Service Level Agreements.
Prioritize and organize workload based on risk/severity and documents required to ensure deadlines are met according to policies and procedures and service level agreements.
Train new incumbents and/or temporary staff on procedures and guidelines to ensure transfer of knowledge and consistency in process.
Cross train in other positions to assist/provide support to other team members/area(s) of equal value in peak times or on a temporary basis to meet or exceed Service Level Agreements.
Identified and recommended improvements to existing processes and procedures, enhancing client satisfaction through streamlined operations.
Interpret exception items against procedures and escalate based on customer impact.
MAIL ROOM CLERK
MC DONALDS CANADA HEAD OFFICE
Toronto
08.2021 - 12.2021
Handling incoming mail: Sorting and distributing incoming mail and packages to the correct departments or individuals.
Processing outgoing mail: Preparing outgoing mail by weighing, applying postage, packaging, and completing necessary forms.
Equipment operation: Using and maintaining mailroom equipment such as postage meters, mail sorters, and package scanners.
Record keeping: Maintaining accurate logs of mail volume, shipping costs, and other mailroom activities.
Inventory management: Keeping track of and reordering necessary mailroom supplies like stamps and envelopes.
Coordination: Arranging pickups with postal services and other delivery vendors.
Administrative tasks: Assisting with other office tasks such as scanning, filing, and data entry as needed.
Confidentiality: Handling sensitive documents and packages with care and discretion.
INDUSTRIAL SAFETY OFFICER
UNILEVER & UPFIELD CANADA
06.2020 - 08.2021
Report unsafe conditions, near misses, equipment malfunction, outbreaks etc. immediately to Health and Safety Manager.
Ensure that management and employees, consultants, contractors, visitors adhere to site health and safety rules.
Proactively identify and prevent hazardous situations related to processes and practices, equipment, materials and with the various machinery.
Take necessary measures to eliminate the hazardous and risks within the organization.
Coach and Organize training programs for employees on standard operating procedures, emergency response and safe work practices.
Education
POST GRAD DIPLOMA - ELECTRONICS ENGINEERING TECHNOLOGY
CENTENNIAL COLLEGE
TORONTO, CANADA
01-2021
Bachelor of Science - EEE
RVR&JC College of Engineering
GUNTUR, A.P
01-2018
Skills
Identity and Access Management (IAM)
Governance, Risk, and Compliance (GRC)
Risk Management
Cloud security
Cloud Platform Proficiency
Vulnerability and Incident Management
Data protection
AML Compliance knowledge
Timeline
US IT RECRUITER
DENKEN SOLUTIONS
03.2026 - Current
CYBER SECURITY ANALYST
UNIFIED MENTOR
01.2026 - Current
BUSINESS ANALYST
CIBC
05.2024 - 08.2025
MAINTENANCE AND CONTROL OFFICER
CIBC
01.2024 - 05.2024
TRANSACTION PROCESSING OFFICER
CIBC
12.2021 - 12.2023
MAIL ROOM CLERK
MC DONALDS CANADA HEAD OFFICE
08.2021 - 12.2021
INDUSTRIAL SAFETY OFFICER
UNILEVER & UPFIELD CANADA
06.2020 - 08.2021
POST GRAD DIPLOMA - ELECTRONICS ENGINEERING TECHNOLOGY