Summary
Overview
Work History
Education
Skills
PROJECT
Accomplishments
STRENGTHS
Languages
INTERESTS
Work Availability
Work Preference
Timeline
Kiran Kumar Gandepalli

Kiran Kumar Gandepalli

Visakhapatnam
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison

Summary

Dynamic professional with a proven track record in SAP Fico and customer relationship management, honed at Genpact India Private Limited. Excelled in leveraging ERP tools and Excel to enhance financial performance and streamline operations. Demonstrates strong leadership and communication skills, adept at driving team success and fostering client relationships.

Overview

4
4
years of professional experience

Work History

Management Trainee

Genpact India Private Limited
Hyderabad
01.2024 - Current
  • SAP Fico end user - Accounts Receivables. ( VIATRIS INC - IRELAND )
  • Recorded transactions for credit and debit notes in customer accounts.
  • Performed accurate payment postings and clearings through FEBAN and Manual.
  • Tracking of payments and Generate Aging debtor reports to market team to provide insights into financial performance.
  • Managed cancellation and return credit notes.
  • Collaborate with IT or SAP consultants to report issues/errors such as VFX3 and VF04 stuck invoices.
  • Providing SAP invoices and amended pro forma invoices to customers.
  • Assist during audits by providing the necessary documentation and explanations.
  • Tracked and managed overdue payments ensuring timely collections of outstanding debts.

Order to Cash Operations Associate

Accenture Solutions Pvt Ltd.
Chennai
08.2022 - 01.2024
  • Credit Controller - Accounts Receivables. ( CHUBB - Fire & Security - Australia )
  • Dispute Investigation and Cash collections.
  • Following up with clients on any discrepancies or issues related to billing.
  • Monitor customer accounts and follow up on overdue payments to ensure timely collection of outstanding debts.
  • Handling disputes related to invoices or payments by working with the internal branch team to resolve.
  • Prepare reports on accounts receivable, outstanding debts, and collection activities for management review.
  • Assisting clients through inbound and outbound calls, and email support.
  • Sending dunning letters and letters of demand to customers for the overdue payments based on buckets.

Customer Advisor

Concentrix Daksh Services India Private limited.
Visakhaptnam
10.2020 - 08.2022
  • Principal Nodal Officer. (Axis Bank)
  • Fraud and dispute handling, and resolving customer complaints.
  • Addressing customer enquiries regarding account balances, transactions and banking products.
  • Escalating to higher teams or assigning to appropriate team based on customer query.
  • Provide product and service-related information to the customer.
  • Client service is available through both email and telephone based on the query.
  • Assigning customer queries to the appropriate team to get them resolved.

Education

BBA - Accounting And Finance

Aditya Degree College, Andhra Pradesh, Visakhapatnam, India.
10-2020

Intermediate -

Sri Gayatri Junior College, Visakhapatnam, Andhra Pradesh, India.
05-2017

School -

Bhashyam Public School, Visakhapatnam, Andhra Pradesh, India.
04-2015

Skills

  • Extensive experience in Excel and Word
  • SAP Fico End User
  • ERP tools - Pronto, Side trade
  • Adapt to new technologies quickly
  • Communication skills
  • Leadership skills

PROJECT

A study on FINANCIAL STATEMENT ANALYSIS THROUGH COMPARATIVE STATEMENT at  BHEL ( BHARATH HEAVY ELECTRICAL LIMITED ), Visakhapatnam.

  • To analyze the performance of the BHEL using comparative balance sheet.
  • To evaluate the business in terms of profit in present and future.
  • To study how continuity in returns can be maintained.
  • To evaluate the long term liquidity of the fund of the business.
  • To suggest any measures to improve the financial statement analysis of the five years.

Accomplishments

  • Consistently achieved monthly receivables targets while keeping bad debt to a minimum.
  • Resolved queries and redirected requests received, ensuring timely and accurate responses.
  • Ensured timely cash collection and maintained the debtors ledger for accurate records.
  • Honored as the ''STAR OF BUSINESS'24.''

STRENGTHS

  • Fast learner.
  • Willingness to learn while working.
  • Can work under pressure to meet deadlines.
  • Self motivation and dedication towards work.

Languages

Telugu
First Language
English
Proficient (C2)
C2
Hindi
Upper Intermediate (B2)
B2
Tamil
Beginner
A1

INTERESTS

  • MUSIC
  • SINGING
  • CRICKET
  • TRAVELLING

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

RemoteHybridOn-Site

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsStock Options / Equity / Profit Sharing

Timeline

Management Trainee - Genpact India Private Limited
01.2024 - Current
Order to Cash Operations Associate - Accenture Solutions Pvt Ltd.
08.2022 - 01.2024
Customer Advisor - Concentrix Daksh Services India Private limited.
10.2020 - 08.2022
Aditya Degree College - BBA, Accounting And Finance
Sri Gayatri Junior College - Intermediate,
Bhashyam Public School - School,

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Kiran Kumar Gandepalli