Summary
Overview
Work History
Education
Skills
Timeline
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KIRAN KUMAR K

KIRAN KUMAR K

Kochi

Summary

Organized Operations Lead with more than 7 years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.

Overview

7
7
years of professional experience
5
5
Languages

Work History

Operations lead

Amazon.in
5 2022 - Current
  • Operations Monitoring and Improvement: Proactively monitored store operations, identified improvement areas, and implemented strategies to enhance efficiency.
  • Data Utilization and Action: Analyzed data from various sources to derive actionable insights, driving performance improvements.
  • Trend Forecasting and Implications: Forecasted potential implications using trend analysis, enabling proactive decision-making.
  • Problem-solving and Recurrence Prevention: Organized and promptly addressed operational issues, implemented effective solutions, and instituted measures to prevent recurrence.
  • Stakeholder Liaison and Information Management: Acted as a bridge between internal and external stakeholders, ensuring alignment with objectives, regulatory adherence, and safeguarding information privacy.
  • Associate Training and Direction: Conducted training sessions and provided direction to associates, ensuring adherence to norms and fostering continuous improvement.
  • Operational Compliance Visits: Regularly visited stores to ensure operational compliance and conformity to established standards.
  • Standard Operating Procedure (SOP) Compliance: Executed operations checklist based on SOPs, ensuring consistency and adherence to protocols.

Operations executive

Flipkart,India
02.2022 - 05.2022
  • Managed shifts for inbound, outbound, inventory, and return center functions with dedicated teams.
  • Ensured daily shift operations met productivity and quality targets, adhering to SOPs.
  • Participated in the recruitment and selection process for ground operations staff.
  • Gathered, recorded, and stored relevant data efficiently for analysis.
  • Planned cost control methods, exploring various alternatives.
  • Monitored the outbound shift and assisted the functional manager in resolving daily operational issues.
  • Coordinated internal and external resources for project delivery.

Cargo Operations Agent

SAL Cargo Ltd,Jeddah,Kingdom Of Saudi Arabia
11.2018 - 08.2021
  • Carried out cargo operations and supervised loading and unloading procedures, ensuring the safe and timely delivery of cargo
  • Collaborated with customs officials on import/export regulations compliance, avoiding fines or penalties due to non-compliant shipments.
  • Supervising of Loading and unloading of cargo with precision, minimizing damage to products and equipment
  • Supervising inbound/out bound process that includes DG Goods, Courier and Perishable cargo.

Operations Agent

DHL Express,India
12.2016 - 11.2018
  • Resolved customer complaints and inquiries related to shipments and deliveries.
  • Established communication channels with shipping vendors to ensure on-time deliveries.
  • Analyzed data to identify trends and improve supply chain workflows.
  • Tracked and monitored inventory levels in multiple warehouses, enabling proactive supply chain management..
  • Managed a team of employees effectively, providing regular feedback and coaching to encourage professional growth and high-performance levels.

Education

MBA in Logistics and supply chain management -

Bharathiyar university

Skills

  • Fast Learner
  • Good time management
  • Ability to Learn Quickly
  • Good team player
  • Leadership and Teamwork
  • Motivational attitude
  • Business negotiation knowledge
  • Operational Efficiency
  • Logistics Management
  • Safety Management
  • Workforce Management

Timeline

Operations executive

Flipkart,India
02.2022 - 05.2022

Cargo Operations Agent

SAL Cargo Ltd,Jeddah,Kingdom Of Saudi Arabia
11.2018 - 08.2021

Operations Agent

DHL Express,India
12.2016 - 11.2018

Operations lead

Amazon.in
5 2022 - Current

MBA in Logistics and supply chain management -

Bharathiyar university

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