

Implementation and Deployment Consultant with 7+ years of experience leading enterprise SaaS and ERP implementations across Procurement, Invoice-to-Pay, and HR Technology domains. Proven expertise in end-to-end project delivery, stakeholder management, process transformation, and global rollouts, driving successful adoption and measurable business outcomes. Currently expanding capabilities in Cybersecurity and Governance, Risk & Compliance (GRC).
• Led global deployment initiatives for Invoice-to-Pay processes across multiple business units, ensuring successful implementation of standardized operating models.
• Managed end-to-end project delivery including fit-gap analysis, solution design, testing, deployment, cutover planning, and hypercare support.
• Collaborated with Global Process Owners, IT teams, and regional stakeholders to align business requirements with SAP MM, SAP FI, Ariba, and S/4HANA solutions.
• Facilitated governance meetings, risk assessments, issue management, and executive stakeholder reporting throughout deployment lifecycles.
• Directed User Acceptance Testing (UAT), defect triage, and resolution activities, ensuring deployment readiness and business continuity.
• Developed and delivered training programs, process documentation, and knowledge-transfer sessions for global end users.
• Drove process optimization and automation initiatives that reduced manual effort, improved compliance, and enhanced operational efficiency.
• Supported change management and adoption strategies, enabling smooth transition to new systems and standardized business processes.
• Led end-to-end implementation and deployment of Procurement SaaS solutions for enterprise customers, driving successful onboarding and user adoption.
• Conducted discovery workshops, business process assessments, and solution design sessions to align product capabilities with customer objectives.
• Configured procurement workflows, approval matrices, vendor management processes, and integrations with ERP platforms.
• Managed project timelines, stakeholder communication, risk tracking, and delivery governance to ensure successful implementation outcomes.
• Directed UAT planning, execution, and defect resolution activities, ensuring high-quality releases and smooth go-live transitions.
• Provided strategic consulting to customers on procurement process optimization, workflow automation, and digital transformation initiatives.
• Partnered with product, engineering, and customer success teams to resolve post-deployment issues and drive continuous improvements.
• Delivered training, knowledge transfer, and change management activities to accelerate user adoption and maximize business value.
• Delivered end-to-end implementation projects for enterprise HR SaaS solutions across India and North America.
• Led requirements gathering workshops, stakeholder interviews, business process mapping, and solution design activities.
• Managed customer onboarding, implementation planning, configuration, testing, training, and go-live support.
• Created functional specifications, workflow designs, and process models to translate business requirements into scalable solutions.
• Conducted executive product demonstrations, solution presentations, and client consultations to drive stakeholder alignment.
• Supported pre-sales initiatives through RFP/RFI responses, solution consulting, and implementation effort estimation.
• Collaborated with cross-functional teams to ensure successful project execution, customer satisfaction, and long-term account growth.
▪ SaaS Product Implementation ▪ Business Process Transformation ▪ Risk & Issue Management
▪ Project Delivery ▪ UAT & Go-Live Management ▪ Training & Enablement
▪ Team Management ▪ Change Management ▪ Solution Consulting
▪ Client Stakeholder Management ▪ Customer Success ▪ Cross-Functional Collaboration