Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Kirti

Front Desk Receiptionist
New Delhi

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Receiptionist Cum Cashier

Mr. Car
02.2021 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.

Customer Service Executive

Thakur Hardsoft Private Limited
02.2018 - 02.2020
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.

Education

Bachelor of Arts -

Delhi University
04.2001 -

Skills

Customer service

Software

Ms

Timeline

Receiptionist Cum Cashier

Mr. Car
02.2021 - Current

Customer Service Executive

Thakur Hardsoft Private Limited
02.2018 - 02.2020

Bachelor of Arts -

Delhi University
04.2001 -

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Kirti Front Desk Receiptionist