Ms
Kirti
Front Desk Receiptionist
New Delhi
Summary
Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Receiptionist Cum Cashier
Mr. Car
02.2021 - Current
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
Customer Service Executive
Thakur Hardsoft Private Limited
02.2018 - 02.2020
- Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Described product and service details to customers to provide information on benefits and advantages.
- Escalated critical customer issues to supervisor to avoid lost revenue and canceled policies.
- Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
Education
Bachelor of Arts -
Delhi University
04.2001 -
Skills
Customer service
Customer assistance
Cash handling
Payment collection
Payment processing
Cash register operation
Software
Timeline
Receiptionist Cum Cashier
Mr. Car
02.2021 - Current
Customer Service Executive
Thakur Hardsoft Private Limited
02.2018 - 02.2020
Bachelor of Arts -
Delhi University
04.2001 -