Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kirti Koli

Sangli

Summary

Experienced IT professional transitioning into cloud engineering with a background in system administration and strong foundation in Linux. Proficient in technical support, resolving complex issues, and maintaining server performance. Skilled in AWS cloud platform, with hands-on experience in services like EC2, S3, and IAM. Excited to apply transferable skills to new challenges in cloud engineering.

Overview

5
5
years of professional experience

Work History

Server Support Engineer

HPE
09.2022 - 11.2024
  • Specialize in HPE enterprise hardware and software products, delivering comprehensive technical support across deployment, configuration, performance tuning, and troubleshooting.
  • Lead the implementation of compute solutions using HPE ProLiant, Blade/Apollo Servers, Synergy, and BCS platforms.
  • Collaborate closely with cross-functional internal teams and external clients to design and deploy customized infrastructure solutions that align with business goals and existing system architectures.
  • Ensure seamless integration of new systems with legacy environments, minimizing downtime and optimizing performance.
  • Drive technical excellence by adhering to best practices, documenting configurations, and mentoring junior team members.
  • Perform advanced diagnostics and problem resolution across OS platforms including Windows, Linux, UNIX, HPUX, and VMware.
  • Support and improve automation efforts using scripting (Bash, Python) and infrastructure management tools like Ansible.
  • Environment - RHEL, Ubuntu, CentOS, Oracle Linux

Technical Support Advisor

Concentrix
10.2021 - 09.2022
  • Administered user accounts and file systems in Red Hat Linux.
  • Installing, configuring, and maintaining Linux operating systems and related software.
  • Monitored system performance and made optimizations to ensure efficient operations.
  • Experience with major operating systems (e.g., Windows, Linux, Unix) and virtualization platforms (e.g., VMware, Hyper-V).
  • Built servers and performed OS installations in Red Hat Enterprise Linux (RHEL).

Process Executive

Randstad
04.2020 - 09.2021
  • Maintained Linux and UNIX environments for enterprise clients; ensured system health and patch compliance.
  • Used SNMP and WBEM for system monitoring and alerts.
  • Supported virtualization infrastructure using VMware ESXi and vCenter.
  • Assisted in capacity planning and performance tuning for storage and compute resources.

Analyst A4

Capgemini
07.2019 - 01.2020
  • Provided support for Linux and Windows systems, ensuring uptime and resolving performance, hardware, and network issues.
  • Managed backups and facilitated data recovery.
  • Monitor system performance.

Education

Bachelor of Engineering - Electronics Engineering

Shivaji University
01-2019

High School Diploma -

Willingdon College
Sangli
01-2015

Skills

  • HPE ProLiant and Blade server expertise
  • Proficient in Windows Server and UNIX
  • Bash and Python scripting
  • Ansible configuration management
  • Skilled in managing AWS environments
  • System monitoring and management
  • Proficient in Salesforce and Microsoft 365

Languages

English
Hindi
Marathi

Timeline

Server Support Engineer

HPE
09.2022 - 11.2024

Technical Support Advisor

Concentrix
10.2021 - 09.2022

Process Executive

Randstad
04.2020 - 09.2021

Analyst A4

Capgemini
07.2019 - 01.2020

Bachelor of Engineering - Electronics Engineering

Shivaji University

High School Diploma -

Willingdon College

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Kirti Koli