Quality and Risk Management Professional
- Developed and implemented enterprise-wide risk management framework, reducing operational risks by 25%.
- Led internal and external audit processes; achieved 100% compliance in ISO 9001 certification.
- Initiated a CAPA system that improved issue resolution time by 30%.
- Conducted risk assessments across departments and implemented controls aligned with regulatory requirements.
- Trained 150+ staff on quality standards and risk awareness.
- Oversaw QA processes for product development, ensuring alignment with ISO standards.
- Coordinated cross-functional quality improvement initiatives leading to a 15% increase in customer satisfaction.
- Analyzed non-conformance reports and led RCA sessions, reducing defects.
- Maintained documentation and supported regulatory inspections and audits.
