Kirti Mishra
Lucknow
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Insightful key account manager offering several years of hands-on experience maintaining cordial relationships with company's clients by thoroughly researching customer needs and verifying timely delivery of products. Well-educated in sales and customer service protocols and procedures paired with aptitude to build relationships with people of all levels. Familiar with industry market trends and best practices.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Key Account Manager
MEESHO
Lucknow
07.2023 - Current
- Negotiated contract renewals with existing clients, securing long-term commitment, and fostering ongoing collaboration.
- Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
- Strengthened client relationships through regular communication and effective problem-solving.
- Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.
- Mentored junior members of the team in key account management best practices, fostering a culture of continuous learning and professional growth within the organization.
- Presented accurate sales forecasts based on detailed analysis of market trends, ensuring optimal resource allocation for maximum results.
- Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.
Senior Business Development Executive
Flipkart Internet Pvt. Ltd
Jaipur
04.2021 - 07.2023
- Joined as business development executive, got promoted as senior business executive.
- Developed and implemented favorable pricing structures, balancing firm objectives against seller targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability potential, seller via telephone, email, and in-person inquiries.
- Consulted with product development teams to enhance products based on seller interest data.
- Collaborated with sales and marketing departments to support project rollout.
- Established relationships with key decision-makers within the seller's organization to promote growth and retention.
- Incorporated product changes into marketing messages to drive seller engagement and maximize profits.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profit.
- Collected data and performed seller needs analysis.
Internship
Investorsure
04.2020 - 05.2020
- Responsibility of selling health insurance and conducting recruitment for Zomato chat profile.
Education
PGDM - Marketing And Finance
GL BAJAJ INSTITUTE MANAGEMENT AND REASEARCH
GREATER NOIDA04.2019
BBA - Marketing
BABU BANARSI DAS UNIVERSITY-LUCKNOW
04.2019
Skills
- Skilled Business Development leader
- Client acquisition
- Contract negotiation
- Interpersonal communication
- Relationship-building
- Team leadership
- Results-driven
- Proactive
- Services optimization
- Account Management
- Revenue Generation
Certification
- DIGITAL MARKETING
- ADVANCE EXCEL
Personal Information
Title: KEY ACCOUNT MANAGER
Timeline
Key Account Manager
MEESHO
07.2023 - Current
Senior Business Development Executive
Flipkart Internet Pvt. Ltd
04.2021 - 07.2023
Internship
Investorsure
04.2020 - 05.2020
PGDM - Marketing And Finance
GL BAJAJ INSTITUTE MANAGEMENT AND REASEARCH
BBA - Marketing
BABU BANARSI DAS UNIVERSITY-LUCKNOW
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