Summary
Overview
Work History
Education
Skills
Software
Timeline
AdministrativeAssistant
Kirti Telange

Kirti Telange

SME-Order Management Data, Data Executive, Associate
Ambarnath

Summary

Accomplished professional with a proven track record at Cognizant, leading teams and managing complex projects. Expert in strategic thinking and problem-solving, delivering high-quality results. Adept at training and mentoring, ensuring compliance and efficiency. Recognized for innovative solutions and strong analytical skills, driving success in order management and provider data management.

Overview

10
10
years of professional experience
3
3
Languages

Work History

SME-Order Management Data

Cognizant
09.2019 - Current

Project – Medtronic
Led and managed a team of 6 members and supported production activities.

Handled client escalations and ensured SLA compliance.
Coordinated with IT team to resolve system-related issues.
Maintained monthly KRA and team performance reports.
Provided document training and discussed process updates with clients.
Prepared and shared end-of-day MOM reports and organized team engagement activities.
Project – Abbott Laboratories
Handled customer complaints and performed complaint analysis.
Troubleshot issues and provided timely resolutions.
Resolved process-related queries and ensured smooth operations.
Conducted process training for team members.
Shared new updates and process changes with the team.

Managed complex projects from inception through completion, delivering high-quality results within tight deadlines.

Provider Data Management

Atos Syntel
03.2017 - 08.2019

Acted as Point of Contact (POC) providing support to the team.
Processed provider ID verification and performed due diligence screening.
Worked as an internal auditor to ensure high quality and accuracy for client deliverables.
Completed tasks and projects efficiently while making independent decisions.

Associate

Stock Holding Corporation of India
01.2016 - 02.2017

Maintained client KYC records and ensured compliance with procedures.
Handled client account queries and provided timely support.
Managed and verified legal documents as per defined guidelines.
Updated daily risk details and communicated with counterparties via email.

Education

B.com Banking And Insurance - Banking And Insurance

Pragati College (Mumbai Univercity )
Dombivali, India
04.2001 -

Skills

Training and mentoring

Strategic thinking

Creative solutions

Strong analytical skills

Problem-solving abilities

Innovative mindset

Process analysis

Decision-making

Problem-solving aptitude

Software

Microsoft Excel Microsoft Word Microsoft PowerPoint Centricity Salesforce VMware Get Work

Timeline

SME-Order Management Data

Cognizant
09.2019 - Current

Provider Data Management

Atos Syntel
03.2017 - 08.2019

Associate

Stock Holding Corporation of India
01.2016 - 02.2017

B.com Banking And Insurance - Banking And Insurance

Pragati College (Mumbai Univercity )
04.2001 -
Kirti TelangeSME-Order Management Data, Data Executive, Associate