KIRTI VIJ
Flight Attendant
Ludhiana, Punjab
Summary
Enthusiastic and outgoing professional seeking a position as a Flight Attendant with Emirates. I am eager to contribute to the team success through hard work, attention to detail and excellent organizational skills.
Overview
2
2
years of professional experience
8
8
years of post-secondary education
3
3
Languages
Work History
Cabin Attendant
IndiGo
New Delhi
11.2021 - Current
- Ensured safety and comfort of customers onboard aircraft.
- Answered passenger questions and provided solutions to issues arising during flights.
- Offered personalized assistance to children, elderly and passengers with special needs.
Guest Experience Leader
McDonald's
Dubai
12.2020 - 01.2021
- Greet & welcome guest upon arrival
- Became a kiosk expert, encouraged guests to use kiosk and assist with queries
- Made guest familiar with mobile app and all its capabilities i.e. mobile ordering, offers and nutritional info
- Created "WOW" moments for families and children by using balloons, coloring & kiddie cones
Cabin Attendant
IndiGo
New Delhi
09.2019 - 07.2020
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Used coordination and planning skills to achieve results according to schedule.
- Engage in "check-backs" , intercepting almost any guest complaints.
Education
Bachelor of Tourism And Travel Management -
I.K. Gujral Punjab Technical University
Jalandhar 07.2018 - Current
Senior Secondary School -
Guru Nanak Girls Sr. Sec. School
Ludhiana 07.2016 - 05.2018
High School -
Doraha Public School
Ludhiana 07.2014 - 05.2016
Skills
CPR & First Aid
Timeline
Cabin Attendant
IndiGo
11.2021 - Current
Guest Experience Leader
McDonald's
12.2020 - 01.2021
Cabin Attendant
IndiGo
09.2019 - 07.2020
Bachelor of Tourism And Travel Management -
I.K. Gujral Punjab Technical University
07.2018 - Current
Senior Secondary School -
Guru Nanak Girls Sr. Sec. School
07.2016 - 05.2018
High School -
Doraha Public School
07.2014 - 05.2016
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