Kirti Yadav
MUMBAI
Summary
Detail-oriented individual with strong skills in compliance management and risk assessment. Proven ability to conduct audits, recommend process improvements, and foster a culture of accountability, driving efficiency and service delivery.
Overview
6
6
years of professional experience
Work History
Product Manager
ICICI BANK
MUMBAI
07.2025 - Current
- Collaborated with cross-functional teams to establish product requirements and specifications.
- Defined and executed cost-reduction strategies throughout product development lifecycle to enhance profitability.
- Produced reports tracking progress against goals established by executive team members.
Branch Process Manager
ICICI Bank
Mumbai
05.2024 - 06.2025
- Conducted comprehensive audits across multiple Mumbai branches to assess internal processes and compliance.
- Identified operational risks and recommended improvements to enhance regulatory adherence and efficiency.
- Led investigations into fraudulent activities, ensuring prompt corrective actions for noncompliance.
- Strengthened internal controls by evaluating branch processes and enforcing best practices.
- Collaborated with departments to improve service delivery and operational processes.
- Documented branch processes and audit trails for regulatory review and future audits.
- Implemented process enhancements to reduce turnaround times and optimize efficiency.
- Fostered a culture of accountability through rigorous monitoring of compliance standards.
Process Manager
ICICI Bank
Mumbai
09.2022 - 04.2024
- Managed process compliance across Mumbai branches, ensuring adherence to organizational standards.
- Coordinated analysis of Compliance MIS reports to identify gaps and implement corrective actions.
- Developed strong relationships with branch managers to promote best practices and resolve queries.
- Collaborated with internal audit teams to prepare compliance reports and support audits.
- Created risk assessment frameworks to proactively address compliance issues in branch operations.
- Received promotion to Deputy Manager Level 2 for outstanding performance in compliance management.
ASSISTANT MANAGER
KOTAK MAHINDRA BANK
Mumbai
10.2019 - 03.2022
- Oversaw branch operations, ensuring accuracy in financial transactions and cash flow management.
- Supervised cash transactions, maintained records, and resolved discrepancies efficiently.
- Provided exceptional service to customers, enhancing their transaction experiences within the branch.
- Streamlined business processes, identifying growth opportunities to improve operational efficiency.
- Developed customer loyalty through proactive team management and service strategies.
- Strengthened merchandising efforts, driving customer engagement and increasing sales.
- Conducted regular inventory counts to ensure accurate stock levels and forecast needs effectively.
- Handled various operational services, including locker management, tax processing, and mutual funds.
Education
Executive MBA -
Liverpool Business School
London01.2025
M.Com -
KES Shroff College
Mumbai, India01.2017
B.Com -
Thakur College of Science And Commerce
Mumbai, India01.2015
HSC - Commerce
S V D Valia College of Commerce
Mumbai, India01.2012
SSC -
DHANAMAL HIGH SCHOOL
Mumbai, India01.2010
Skills
- Compliance management
- Risk assessment
- Microsoft Office Suite
- Customer service operations
- Cash handling and inventory
- Process improvement
Languages
- Hindi
- English
- Marathi
Timeline
Product Manager
ICICI BANK
07.2025 - Current
Branch Process Manager
ICICI Bank
05.2024 - 06.2025
Process Manager
ICICI Bank
09.2022 - 04.2024
ASSISTANT MANAGER
KOTAK MAHINDRA BANK
10.2019 - 03.2022
Executive MBA -
Liverpool Business School
M.Com -
KES Shroff College
B.Com -
Thakur College of Science And Commerce
HSC - Commerce
S V D Valia College of Commerce
SSC -
DHANAMAL HIGH SCHOOL
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