Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Kirti Yadav

Kirti Yadav

MUMBAI

Summary

Detail-oriented individual with strong skills in compliance management and risk assessment. Proven ability to conduct audits, recommend process improvements, and foster a culture of accountability, driving efficiency and service delivery.

Overview

6
6
years of professional experience

Work History

Product Manager

ICICI BANK
MUMBAI
07.2025 - Current
  • Collaborated with cross-functional teams to establish product requirements and specifications.
  • Defined and executed cost-reduction strategies throughout product development lifecycle to enhance profitability.
  • Produced reports tracking progress against goals established by executive team members.

Branch Process Manager

ICICI Bank
Mumbai
05.2024 - 06.2025
  • Conducted comprehensive audits across multiple Mumbai branches to assess internal processes and compliance.
  • Identified operational risks and recommended improvements to enhance regulatory adherence and efficiency.
  • Led investigations into fraudulent activities, ensuring prompt corrective actions for noncompliance.
  • Strengthened internal controls by evaluating branch processes and enforcing best practices.
  • Collaborated with departments to improve service delivery and operational processes.
  • Documented branch processes and audit trails for regulatory review and future audits.
  • Implemented process enhancements to reduce turnaround times and optimize efficiency.
  • Fostered a culture of accountability through rigorous monitoring of compliance standards.

Process Manager

ICICI Bank
Mumbai
09.2022 - 04.2024
  • Managed process compliance across Mumbai branches, ensuring adherence to organizational standards.
  • Coordinated analysis of Compliance MIS reports to identify gaps and implement corrective actions.
  • Developed strong relationships with branch managers to promote best practices and resolve queries.
  • Collaborated with internal audit teams to prepare compliance reports and support audits.
  • Created risk assessment frameworks to proactively address compliance issues in branch operations.
  • Received promotion to Deputy Manager Level 2 for outstanding performance in compliance management.

ASSISTANT MANAGER

KOTAK MAHINDRA BANK
Mumbai
10.2019 - 03.2022
  • Oversaw branch operations, ensuring accuracy in financial transactions and cash flow management.
  • Supervised cash transactions, maintained records, and resolved discrepancies efficiently.
  • Provided exceptional service to customers, enhancing their transaction experiences within the branch.
  • Streamlined business processes, identifying growth opportunities to improve operational efficiency.
  • Developed customer loyalty through proactive team management and service strategies.
  • Strengthened merchandising efforts, driving customer engagement and increasing sales.
  • Conducted regular inventory counts to ensure accurate stock levels and forecast needs effectively.
  • Handled various operational services, including locker management, tax processing, and mutual funds.

Education

Executive MBA -

Liverpool Business School
London
01.2025

M.Com -

KES Shroff College
Mumbai, India
01.2017

B.Com -

Thakur College of Science And Commerce
Mumbai, India
01.2015

HSC - Commerce

S V D Valia College of Commerce
Mumbai, India
01.2012

SSC -

DHANAMAL HIGH SCHOOL
Mumbai, India
01.2010

Skills

  • Compliance management
  • Risk assessment
  • Microsoft Office Suite
  • Customer service operations
  • Cash handling and inventory
  • Process improvement

Languages

  • Hindi
  • English
  • Marathi

Timeline

Product Manager

ICICI BANK
07.2025 - Current

Branch Process Manager

ICICI Bank
05.2024 - 06.2025

Process Manager

ICICI Bank
09.2022 - 04.2024

ASSISTANT MANAGER

KOTAK MAHINDRA BANK
10.2019 - 03.2022

Executive MBA -

Liverpool Business School

M.Com -

KES Shroff College

B.Com -

Thakur College of Science And Commerce

HSC - Commerce

S V D Valia College of Commerce

SSC -

DHANAMAL HIGH SCHOOL
Kirti Yadav