KIRTI KUMAR SHRIWAS
Pune,Maharashtra
Summary
Dynamic Salesforce Technical Lead with a proven track record at LTIMindtree, specializing in Lightning Web Component development and REST API integrations. Adept at enhancing operational efficiency and driving project success through strategic leadership and collaboration. Skilled in Apex and automation, delivering impactful solutions that align with client objectives.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Salesforce Technical Lead
LTIMindtree
05.2024 - Current
- Translated business requirements into scalable Salesforce solutions, delivering custom Lightning Web Components (LWC), REST API integrations, and out-of-the-box (OOTB) features as Technical Lead to enhance system functionality.
- Implemented Salesforce Financial Services Cloud for Berkley Environmental, an insurance client, using Agile and Hyper-Agile methodologies for efficient delivery and production support.
- Led Agentforce implementation, optimizing agent workflows and streamlining insurance business processes for improved operational efficiency.
- Designed and delivered custom REST APIs for automation use cases, facilitating seamless integration and collaboration between onshore and offshore teams.
Senior Associate - Salesforce
Cognizant
Nagpur
05.2024 - 05.2024
- Apex & Lightning Optimization: Refactored legacy Apex classes, triggers, and Lightning Components to improve performance, reduce technical debt, and align with Salesforce best practices.
- Scalability Enhancements: Streamlined complex workflows and automation rules, ensuring cleaner code and easier maintenance across Sales Cloud and Service Cloud.
- Led cross-functional teams to streamline business processes and enhance collaboration.
- Developed strategic project plans to meet client objectives and drive initiatives forward.
Lead Software Engineer
Persistent Systems
05.2022 - 05.2024
- Successfully delivered the "Where is My Box" functionality to track and manage equipment delivery status within the Salesforce platform, resulting in a 20% increase in operational efficiency.
- Built scalable Lightning Web Components (LWC), Apex classes, and leveraged Platform Events for real-time communication, improving system responsiveness.
- Refactored code to enhance performance and maintainability, supporting long-term software sustainability.
- Implemented enhancements to support evolving business requirements.
- Led Salesforce development initiatives at Baxter Inc. to enhance healthcare solutions for medical equipment.
Team Lead - System and Software
Risk Software Africa Pvt Ltd.
07.2021 - 01.2022
- Led end-to-end Salesforce implementation for AlphaDirect, enhancing operational efficiency for insurance coverage offerings in Botswana.
- Implemented RealPay payment gateway integration with Salesforce, enabling seamless premium payment workflow from quote generation to policy issuance.
- Developed custom Lightning Web Components (LWC) to fetch vehicle and mobile device make/model data from external REST API endpoints, improving data accuracy.
Senior Software Engineer
Arihant Web Consultancy
03.2018 - 06.2021
- Developed and executed Salesforce solutions to meet specific client requirements.
- Collaborated with Risk Software Africa to deliver tailored solutions for client projects.
- Risk Software Africa is an insurance company in Botswana, Zambia, Kenya and South Africa.
Education
B.Tech/B.E. - Information Technology
Rashtrasant Tukadoji Maharaj Nagpur University
Nagpur06-2017
Skills
- Salesforce
- Salesforce platform
- Lightning Web Component Development
- Apex
- Asynchronous Integration
- Triggers
- Visualforce
- Apex
- Flow
- Agentforce implementation
- Data Loader
- Javascript
- Forcecom
- Agentic AI
Personal Information
Title: SALESFORCE TECHNICAL LEAD
Certification
Agentforce Specialist , Salesforce, Platform Foundation , Salesforce, AI Associate , Salesforce, Platform Developer I, Salesforce, Salesforce Administrator , Salesforce, Certified Technical Interviewer, Persistent Systems Limited
LANGUAGES
English, Hindi, Marathi
Languages
English
Native
Native
Timeline
Salesforce Technical Lead
LTIMindtree
05.2024 - Current
Senior Associate - Salesforce
Cognizant
05.2024 - 05.2024
Lead Software Engineer
Persistent Systems
05.2022 - 05.2024
Team Lead - System and Software
Risk Software Africa Pvt Ltd.
07.2021 - 01.2022
Senior Software Engineer
Arihant Web Consultancy
03.2018 - 06.2021
B.Tech/B.E. - Information Technology
Rashtrasant Tukadoji Maharaj Nagpur University