Summary
Overview
Work History
Education
Skills
Personal Details
Timeline
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KISHAN PANDEY

Room No.1 Village road Bhandup(w) Mumbai

Summary

Dynamic Relationship Officer with ICICI Bank, skilled in customer relationship management and new business generation. Proven track record in enhancing client satisfaction and driving revenue growth through innovative strategies. Adept at building strong relationships and leading teams to achieve acquisition goals, ensuring exceptional service and support for clients.

Overview

5
5
years of professional experience

Work History

Relationship Officer

ICICI Bank
Mumbai
08.2023 - Current
  • Merchant Ecosystem - Managing Payment and collection including CMS Service, API Integration and New Product Management.
  • Conducted regular reviews of existing client relationships to ensure the highest level of service was provided.
  • Provided support during onboarding process for new customers as well as existing ones.

Business Development Executive

Jana Small Finance Bank
Mumbai
01.2023 - 08.2023
  • Maintained a database of contacts from prospective clients for future follow-ups.
  • Developed and implemented strategies to increase customer base and revenue growth.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Listened to customer needs to identify and recommend best products and services.

Asst.Acquisition Manager

Kotak Mahindra Bank
Mumbai
03.2021 - 02.2022
  • Organized meetings with stakeholders to discuss acquisition goals and progress.
  • Assisted in developing acquisition strategies to enhance customer relationships.

Education

Bachelor of Management Studies - Business Management

Shri Ram College
Mumbai
11-2021

HSC - Commerce

Kasturi College
Mumbai
06-2015

SSC -

Saraswati High School
Mumbai
06-2013

Skills

  • Creativity and innovation
  • Relationship building and management
  • Team leadership
  • Service assistance
  • Customer relationship management
  • New business generation

Personal Details

DOB:09/8/1996

Religion:Hindu

Marital Status:Married

Gender:Male

Timeline

Relationship Officer

ICICI Bank
08.2023 - Current

Business Development Executive

Jana Small Finance Bank
01.2023 - 08.2023

Asst.Acquisition Manager

Kotak Mahindra Bank
03.2021 - 02.2022

Bachelor of Management Studies - Business Management

Shri Ram College

HSC - Commerce

Kasturi College

SSC -

Saraswati High School
KISHAN PANDEY