Kishor Thombre

· Maintain Asset Inventory.

· Backup of data on Daily, Weekly, Monthly basis by using Veritas and Commvault

application

· Monitor and resolve network related issue.

· Installation of Switches Routers and Access points with help of Respective Network Team.

· Creation Modification and Reset User’s password in AD.

· Creation of User ID in various instruments.

· Provide VC Support.

· Trained staff on a new employee computer access protocol.

· Resolved laptops, desktops, and printer’s issues.

• Provided guidance and support to team members on stock market trends and strategies.
• Developed and implemented effective stock trading systems for the team.
• Monitored stocks, options, commodities, and other investments daily to identify potential opportunities.
• Maintained a thorough understanding of financial markets and industry regulations.
• Conducted research on current economic trends to inform investment decisions.
• Analyzed financial statements to evaluate risk and return ratios of different stocks.
• Identified discrepancies between trade orders and executed trades promptly.
• Managed a team of traders responsible for executing buy and sell orders on behalf of clients.

• Provided remote and on-site technical support for client desktop hardware, software and network connectivity issues.
• Installed and configured computer hardware, operating systems, applications and networks.
• Resolved escalated customer service inquiries related to desktop equipment.
• Troubleshot complex technical problems with desktops, laptops, printers and peripherals.
• Developed processes to improve the user experience with desktop technologies.
• Maintained accurate documentation of all IT assets including desktops, laptops, printers,.
• Configured Active Directory accounts for new users ensuring appropriate access rights are granted based on roles and responsibilities.
• Updated software versions with patches and new installations to close security loopholes and protect users.

• Handling above 350 in all Branches.
• Proficient in handling escalated calls and providing 1st and 2nd Level Technical Support to end-users.
• Follow up with Service Center for any hardware changes in Laptop/Desktop/Printers.
• Provided the Remote support using following software Team Viewer, Any Desk, VNC Server and Ammyy admin.

• Antivirus version and patches updates as per policy.
• Installation & Configuration of Network printers & Scanner and its basic level of troubleshooting.
• Manage Inventory of PCs, Laptops, Printers and Servers.
• Provide professional technical support and troubleshooting for all Desktop, Laptop related problems.
• Handling the Issues related to Network connectivity

• Resolve Network and Software installation issues.
• Technical helpdesk with voice support, Maintenance, troubleshooting of various hardware, systems and applications.
• Network issues such as LAN\WAN and Wi-Fi.
• Working on Domain, DNS, and DHCP Server

• Data Backup All user’s

• Manage Antivirus (Symantec, Trend Micro)

• Basic Networking, Map Drive, Data Sharing

• Third Party Software Install

•Maintenance of Office365 email service, ADFS and AD-Connect

• Assembling a computers.
• Installation operating system(Windows xp, 7, 8 and 10 )
• Printer and Scanner Installation & Sharing.
• Tally Installation & Sharing.
• File and Folder Sharing on Network.
• PC maintenance & troubleshooting.
• Troubleshoot LAN and WAN Connectivity.
• Crimping and Punching cable.
• Microsoft Outlook configuration
• IP camera configuration and maintenance
• Time attendance system configuration