Summary
Overview
Work History
Education
Timeline
Intern
KISHORE KUMAR

KISHORE KUMAR

Technical Specialist
Chennai

Summary

Technical Specialist with 7 years of experience in Application/Production support, Incident management. Around 4 years of experience working build and release management along with DevOps expertise. Having experience in Application maintenance, Service request handling and Change management. Implementing CI/CD pipeline and automate the process using Azure DevOps. Experience in T24 application COB execution and monitoring process.

Overview

6
6
years of professional experience
4
4
years of post-secondary education

Work History

Technical Specialist

Ilink Digital
Chennai
03.2022 - Current

Client: Harley Davidson - Livewire

Project Description:

The Scope of this project is to create repositories, Branches and Branch policies, continuous build and continuous deploy setup from scratch for azure synapse using azure DevOps.

Roles:

  • Design and develop efficient branching structure.
  • Creating branching policies and branching flow
  • Creating continuous build and Deploy automation
  • Parametrize dynamic variables to prevent manual intervention
  • Creating ARM template parameters
  • Automating Creation of environment's using ARM templates

Senior Software Engineer

Temenos
Chennai
03.2020 - 03.2022

Project Description:

Temenos would like to standardize the build and deployment process on top of azure source with an objective to prepare a consistent build infrastructure and application deployment lifecycle.

Roles:

  • Coordinating with development team to compiling T24 applications related routines for TAFJ/TAFC clients in various environments SIT/UAT/PROD.
  • Supporting T24 manual deployments like BCON, JAR, WAR, T24 configuration changes, core update, TAFJ Upgrade and maintenance code update.
  • Ensure to cloud packed respective L3 jar files by using Azure cloud explorer.
  • On-boarding T24 related deployments and configuration setup by using Azure DevOps tools
  • Agent creation and configuration setup in Azure DevOps
  • Create pipeline setup and configuration for manual T24 deployments to automate in Azure DevOps
  • Troubleshooting issues on during the deployments and assuring successful deployment and synchronization of lower / higher environments.
  • Analyzing and resolve deployment related issues on high priority if any P1 raised by customer.
  • Performing node by node changes and restart without impacting customers during business hours.
  • Monitoring day to day T24 COB operation and change process.
  • Troubleshooting issues on T24 Product - T24, FCM, TCIB applications related services like TSM, Payment cut off services.
  • COB execution and monitoring for all environments.

Application Support Engineer II

Xome
Chennai
06.2019 - 03.2020

Project Description:

The Scope of this project is to setup Application Support team from scratch and provide support to the in-house products and deployments

Roles:

  • Deploying packages using Octopus, Putty and Ansible in production and lower environments.
  • Setting up new Application support team and defining process flow.
  • Analyzing and rectifying issues instantly during build and release.
  • Job creation and configuration on Jenkins as per requirements
  • Setup pipeline jobs and scripts for CI/CD in Jenkins
  • Troubleshooting issues on Jenkins relate to memory and build issues.
  • Monitoring jobs on day-to-day basics. Handling maintenance tickets
  • Managing Docker images and containers.
  • Creation of docker images and continuous delivery process to include support building of docker images and publishing into docker registry.

Senior System Executive

Cognizant
Chennai
06.2016 - 06.2019

Project Description:

Have worked with two clients MetLife and BNY melon which mainly deals with production support and Deployments

Roles:

  • Deploying packages in Linux machines using Linux commands
  • Automating manual deployment in Linux machines using Ansible.
  • Troubleshooting issue occurs during deployment.
  • Monitoring batch jobs and troubleshooting during issues.
  • Performing smoke and manual testing.
  • Acted as incident Manager during P1 issues.
  • ADHOC creation of batch jobs based on request.
  • Report generation and performed ticket audits.
  • Having experience in tickets tools like Jira, ServiceNow and Remedy.
  • Prepared root cause analysis for problems occurred

Education

B.E - ECE -

PEC - Anna University, Chennai.
Chennai, India
08.2011 - 06.2015

Timeline

Technical Specialist

Ilink Digital
03.2022 - Current

Senior Software Engineer

Temenos
03.2020 - 03.2022

Application Support Engineer II

Xome
06.2019 - 03.2020

Senior System Executive

Cognizant
06.2016 - 06.2019

B.E - ECE -

PEC - Anna University, Chennai.
08.2011 - 06.2015
KISHORE KUMARTechnical Specialist