Detail-oriented and reliable Accounts Payable Specialist with 8 years of experience managing end-to-end AP processes, including invoice processing, vendor management, payment runs, and reconciliations. Proven track record of ensuring accurate, timely, and compliant financial transactions in fast-paced environments.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
Customer Sales Executive
Beta Blink Content LLP
06.2024 - 11.2024
Engage with current and potential players to promote in-game purchases, subscriptions, merchandise, or events.
Identify player needs and recommend suitable products or bundles to enhance their gaming experience.
Handle inbound and outbound calls, chats, or emails related to sales queries, promotions, and customer concerns.
Educate users on new features, seasonal offers, loyalty programs, and exclusive content.
Meet and exceed sales KPIs such as conversion rate, revenue per user, and upsell ratio.
Collaborate with marketing and community teams to align on sales campaigns and product launches.
Maintain accurate records of interactions and sales through CRM tools or internal systems.
Stay updated on the latest gaming trends, product updates, and competitor offerings.
CUSTOMER CARE EXECUTIVE
Capgemini
Bengaluru
11.2021 - 06.2022
Prepare accurate tax computations for income tax and other applicable taxes.
Support monthly, quarterly, and annual tax return filings in compliance with local tax regulations.
Assist with tax provision calculations for financial reporting.
Liaise with internal departments and external consultants/auditors for data gathering and clarification.
Monitor changes in tax laws and regulations and assist in assessing their impact on the company’s operations.
Ensure proper documentation and archiving of all tax-related records for internal and statutory purposes.
Identify areas for tax optimization, risk mitigation, and process improvement.
Founder
Happy Motoring
Bengaluru
12.2020 - 11.2021
Manage the end-to-end distribution process of tyres from suppliers to retailers or end customers.
Coordinate with logistics partners and internal teams to ensure timely and efficient delivery.
Monitor inventory levels and reorder stock to maintain optimal levels.
Track shipments and update clients and internal stakeholders on delivery status.
Ensure all tyres are stored, transported, and handled according to industry standards and safety regulations.
Oversee tyre fitting, balancing, alignment, and rotation services at service centers or client locations.
Address and resolve customer complaints or technical issues related to tyres and service quality.
Build and maintain strong relationships with dealers, fleet operators, and individual customers.
Provide product knowledge and technical assistance on tyre selection, maintenance, and safety.
Upsell related products and services such as wheel alignment, nitrogen filling, and AMC packages.
FINANCE AND BUSINESS ANALYST
IBM
04.2018 - 12.2020
Scheduled and processed payments for vendors, employees, and suppliers, ensuring adherence to payment schedules.
Handled multi-currency payments, resolving payment issues and ensuring accuracy in transactions.
Processed PO and Non-PO invoices (2 & 3-way matching), meeting deadlines with high efficiency and accuracy.
Resolved payment discrepancies, including rejected payments, overdue invoices, and vendor inquiries.
Managed audit support for internal and external audits, providing timely responses to queries.
Coordinated with clients to resolve payment issues and ensure smooth financial operations.
Improved payment process efficiency by identifying and addressing bottlenecks in workflow.
Schedule payments for Supplier, Media, and Employee as per monthly calendar.
Payment run for local and foreign currencies.
Urgent vendor payments through request from clients.
Solving rejected payments for the vendors which were not picked during the payment run by checking the exceptions.
Identifying non payments overdue invoices and clear/resolve for next payment.
Handled dedicated Clients accounts.
Review and approve payment proposals.
Resolve unresolved payments rejections from bank or suppliers.
Senior Paraplanner
Valenta BPO Solutions Pvt Ltd
11.2017 - 03.2018
Prepare and review detailed financial plans including cash flow analysis, retirement planning, tax optimization, estate planning, and investment strategies.
Analyze client data and financial statements to support goal-based financial advice.
Conduct research on investment products, market trends, and regulatory changes to assist advisors in delivering up-to-date recommendations.
Draft client proposals, reports, and presentations tailored to individual client needs.
Ensure all financial plans and communications comply with regulatory requirements and internal policies.
Mentor junior paraplanners and assist in their professional development.
Maintain and update client records and financial planning software with accuracy.
Support audit and compliance reviews by preparing necessary documentation.
Senior Relationship Manager
Way2weath Pvt Ltd
05.2017 - 11.2017
Build and maintain strong relationships with a portfolio of HNI, SME, or corporate clients, understanding their needs and financial goals.
Act as a single point of contact for clients, providing solutions across banking products (e.g., loans, deposits, investments, insurance, treasury, etc.).
Identify new business opportunities through market intelligence, referrals, and cross-sell leads.
Meet or exceed assigned targets for portfolio growth, revenue generation, and product penetration.
Collaborate with internal teams such as credit, operations, and product teams to deliver seamless client experiences.
Conduct regular client reviews and portfolio analysis to track performance and identify improvement areas.
Ensure compliance with regulatory guidelines, KYC norms, and internal policies.
Maintain high service standards and client satisfaction levels.
Associate Financial Planner
V4U Investwise Pvt Ltd
06.2015 - 04.2017
Assist senior planners in creating comprehensive financial plans covering investments, insurance, tax, retirement, and estate planning.
Analyze clients’ financial status, risk appetite, and goals using data from income statements, assets, liabilities, and cash flows.
Conduct market research and product analysis to recommend suitable financial instruments (mutual funds, insurance, bonds, etc.).
Prepare client-ready presentations, financial models, and plan summaries.
Participate in client meetings, take notes, and support ongoing relationship management.
Track and update client portfolios; monitor changes in market conditions and regulations.
Ensure compliance with internal standards, SEBI/IRDA regulations, and documentation requirements.
Use financial planning software (like FinPlan, Excel, or CRM tools) to generate and manage client plans.
Busniess Development Officer
KOTAK Bank
Bengaluru
10.2014 - 06.2015
Identify and acquire new business customers for working capital products – including Business Loans, Overdraft (OD), and Term Loans.
Source leads through cold calling, referrals, market mapping, and participation in local business events.
Understand client requirements and financials to suggest the most suitable loan/OD products.
Work closely with the credit team for proposal preparation, financial analysis, and sanctioning process.
Ensure timely collection and submission of KYC documents, income proofs, and all necessary paperwork.
Maintain strong relationships with existing clients for cross-selling and portfolio expansion.
Ensure compliance with bank’s policies, RBI guidelines, and proper documentation.
Achieve monthly/quarterly sales targets and report daily activities to the reporting manager.
Education
MBA - Finance And Marketing
Presidency Business School
Hebbal
07.2012 - 08.2014
Skills
Accounts payable processing expertise
Specialist in order management and financial analysis
Vice President of Administration at Pi Sigma Epsilon - Eta Beta Beta ChapterVice President of Administration at Pi Sigma Epsilon - Eta Beta Beta Chapter