Kishore Kumar G

I am a highly motivated professional with 5+ years of experience in Salesforce development and Servicemax Development within an Agile (Scrum) environment at Bit Order Technologies Pvt Ltd. During my tenure, I've actively contributed to team management, conducted thorough code reviews, and even had the privilege of interviewing and mentoring fresh talent. I'm actively seeking an organization that can offer me new growth opportunities and challenges to further enhance my skills and make a meaningful impact.

• Salesforce Certified Platform Administrator
• Salesforce Certified Platform Developer
• Servicemax: Asset 360 Certified Specialist Level 1
• Salesforce Certified Data Cloud Consultant
• Salesforce Certified Agentforce Specialist

Rising Star Award - 2021

Power of One Award - 2022

Dare to Sore - 2024

• Expertise in Salesforce and Servicemax Development.
• Engaged in comprehensive Requirement Analysis and development of User Stories tailored to the solution. Conducted business demos to ensure alignment with stakeholder expectations and played a pivotal role in post-deployment bug resolution.
• Crafting solutions for complex business requirements within User Stories while maintaining close coordination with business stakeholders and providing guidance to the Scrum team throughout the development phase.
• Excellent client communication and possess the knack for swiftly identifying production issues. My strength lies in providing timely and effective solutions to address client concerns and ensure smooth operations.
• Delivering proof of concepts for innovative and ambitious solutions tailored to complex business requirements
• Taking initiative by leading tasks from inception to completion. This involves thorough task analysis, effective work distribution among team members, providing technical assistance when needed, and ensuring the task is executed to meet or exceed expectations.
• Training new team members and guiding teammates.
• Excellent reputation for resolving problems, improving customer satisfaction and driving overall operational improvements all the while using my personal strengths mainly Confidence, Good communication and interpersonal skills, Decision making capability during risk, Quick learner, Self-starter and a Team player.
• Performed Onsite training for end users on developed Project.

TAQA Distribution (Abu Dhabi Distribution Company) - (May 2024 - March 2025)

• This project was developed on the Salesforce and ServiceMax platforms based on Energy industry, specifically within the utilities, power and water sectors.
• Delivered onsite training (ABU DHABI) to end users across multiple departments, improving adoption and user confidence.
• Created training documentation and conducted live sessions for technicians and service managers.
  

Americana (Kuwait Food Company) - (July 2020 - Present)

• This project was developed on the Salesforce and Servicemax Platform on the food and beverage industry.
• Objective of the project is to provide Business solution using Salesforce functionalities such as Apex, Lightning Configurations, Aura, LWC, Webservices and also makes use of Servicemax features such as SFMs, Output Documents, Checklists, Code snippets, Mobile Application(GO App)
• Worked on Integration using REST API, Customer Portals, Object Modeling and custom Reports and Dashboards.
  

McKinley Elevator - (Sep 2020 - Present)

• This project was developed on the Salesforce and Servicemax Platform based on the manufacturing industry.
• Objective of the project is to provide Business solution using Salesforce functionalities such as Apex, Lightning Configurations, LWC, Webservices and also makes use of Servicemax features such as SFMs, Output Documents, Checklists, Code snippets.

Green Hawk -(February 2024 - August 2024)

• This project was developed on the Salesforce Platform.
• Built dynamic Lightning Web Components and custom dashboards. Performed governor limit analysis and optimized SOQL queries to ensure platform performance.
• Ensured security best practices including FLS, CRUD, and sharing rules in Apex code. Participated in code reviews, UAT, and coordinated deployments using Change Sets and Salesforce DX.
  

Framecrad -(Feb 2024 - May 2024)

• This project was developed on the Salesforce and Servicemax Platform.
• My role was to develop salesforce solutions for the business process using Apex. the solution design, developing the designed solutions, and conducting client demos.
  

5D -(Jan 2024 - March 2024)

• This project is developed on the Salesforce and FieldFX Platform based on the Oil and Gas industry.
• My role includes understanding the business requirements and actively participated in design sessions, the solution design, developing the designed solutions, assisting teammates, and conducting client demos.

SealedAir -(May 2023 - August 2023)

• Focused exclusively on enhancing the Mobile Activity Space module within ServiceMax for improved field service execution.
• Customized mobile layouts and forms for field technicians to simplify data entry and reduce errors.

Survey Sparrow -(Sep 2023 - Jan 2024)

• This project was developed on the Salesforce Platform (App Exchange Product).
• Architected scalable solutions using Apex, LWC, and custom metadata types. Managed AppExchange packaging, release strategy, and submission for Salesforce security review and Conducted code reviews, and mentored junior developers.
• Ensured >85% code coverage and compliance with Salesforce best practices (CRUD/FLS, XSS, etc.). Integrated third-party services via REST APIs for extended functionality.

Enersys -(March 2023 - July 2023)

• This project is developed on the Salesforce and Asset 360 Platform.
• My role was to develop salesforce solutions for the business process using Apex and Flows. the solution design, developing the designed solutions, and conducting client demos.

Zimmer -(February 2022 - May 2022)

• This project is developed on the Salesforce and Asset 360 Platform.
• My role was to develop salesforce solutions for the business process using Apex. the solution design, developing the designed solutions, assisting teammates, and conducting client demos.