Kishore Kumar A
Trichy
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
1
1
Certification
Work History
PB SALES
HDFC BANK
TRICHY
02.2025 - Current
- Handling customer service and sourcing accounts ( current and savings accounts)
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Branch Sales Officer
HDFC BANK
Trichy
06.2022 - 02.2025
- Gathered customer feedback and relayed it to the marketing team for improvement purposes.
- Maintained accurate records of all sales activities and generated reports for management review.
- Created monthly and quarterly sales plans and monitored progress against goals.
Quality Control Technician
BHEL
Trichy
06.2017 - 12.2021
- Created SOPs related to the Quality Control process in order to ensure consistent application across multiple departments.
- Audited finished products against applicable industry standards before releasing them for shipment.
- Conducted root cause analysis to identify sources of defects or non-conformance issues in order to prevent reoccurrence.
Education
Bachelor of Engineering - Mechanical Engineering
MAM SCHOOL OF ENGINEERING
TRICHY06-2016
Higher Secondary School Certificate - Maths Computer Science
BHEL MAT HSS
TRICHY04-2012
Secondary School Leaving Certificate - Secondary Education
Khajamian HSS TRICHY La
TRICHY04-2010
Skills
- Customer service
- Sales reporting
- Customer feedback
- Quality assurance
- Sales planning
- Team collaboration
- Problem solving
- Time management
- Teamwork and collaboration
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Certification
- The insurance regulatory and development Authority of India ( IRDAI)
Accomplishments
- Achievement of Monthly term deposit achiever.
- Life insurance target achiever.
Timeline
PB SALES
HDFC BANK
02.2025 - Current
Branch Sales Officer
HDFC BANK
06.2022 - 02.2025
Quality Control Technician
BHEL
06.2017 - 12.2021
Bachelor of Engineering - Mechanical Engineering
MAM SCHOOL OF ENGINEERING
Higher Secondary School Certificate - Maths Computer Science
BHEL MAT HSS
Secondary School Leaving Certificate - Secondary Education
Khajamian HSS TRICHY La