Kishore Kumar Kesuvulu Reddy
Chennai
Summary
Dedicated Senior Store Supervisor with 8 years of experience in retail management, driving operational excellence and enhancing customer satisfaction. Known for developing efficient scheduling systems, handling customer complaints effectively, and leading teams to accomplish daily tasks. Skilled in monitoring sales trends, optimizing product placement, and devising successful promotional campaigns to boost store traffic and sales. Proven track record of training and mentoring team members to improve their skills and knowledge, resulting in increased sales. Adept at resolving disputes professionally and implementing merchandising techniques to drive revenue. Committed to driving efficiency and delivering an exceptional customer experience.
Overview
9
9
years of professional experience
Work History
Senior Store Supervisor
Reliance Retail Limited
Chennai
02.2023 - Current
- Motivated and supervised staff to ensure productivity and customer satisfaction.
- Developed strategies for increasing store sales, improving operational efficiency, and reducing costs.
- Created weekly schedules to ensure adequate coverage of the store during operating hours.
- Maintained accurate records of all daily transactions including sales receipts, discounts, returns.
- Coordinated promotional events such as sales campaigns or special offers to drive business growth.
- Oversaw the execution of visual merchandising activities in line with corporate standards.
- Collaborated with marketing team to create targeted campaigns that increased customer loyalty.
Store Supervisor
Reliance Retail Limited
Chennai
01.2021 - 01.2023
- Resolved customer complaints regarding storage and delivery of goods.
- Monitored stock levels and identified ordering needs.
- Tracked orders from vendors to ensure timely arrival of goods.
- Prepared reports on the movement, distribution, and status of products stored in the warehouse.
- Ensured all documents related to shipments were accurate before sending out orders.
- Assigned tasks to staff according to workload requirements.
- Organized training sessions for new employees on best practices in order fulfillment processes.
Clerk Supervisor
Indbazaar Supermarket & Online Store
Chennai
03.2019 - 12.2020
- Organized and maintained filing systems for confidential documents.
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Generated daily reports of sales activity for management review.
- Prepared deposits according to established procedures.
- Processed customer orders promptly and accurately.
- Maintained inventory levels of office supplies and equipment as needed.
Retail Clerk
Indbazaar Supermarket & Online Store
Chennai
09.2015 - 02.2019
- Operated cash register to process customer payments.
- Stocked shelves, racks, cases, bins, and tables with merchandise.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness of sales floor and stockroom areas.
- Unloaded trucks and sorted incoming merchandise into designated areas.
- Organized backroom storage spaces according to company policies.
- Processed returns and exchanges in accordance with store procedures.
Education
Bachelor Of Science in Computer Science -
Bharath University
Chennai03.2015
Skills
- Budgeting and cost control
- Inventory Control
- Policies and procedures implementation
- Staff Management
- Employee Scheduling
- Program Administration
- Store maintenance
- Sales Tracking
Personal Information
- Title: Senior Store Supervisor
- Date of Birth: 02/02/95
- Nationality: Indian
- Driving License: Yes
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Timeline
Senior Store Supervisor
Reliance Retail Limited
02.2023 - Current
Store Supervisor
Reliance Retail Limited
01.2021 - 01.2023
Clerk Supervisor
Indbazaar Supermarket & Online Store
03.2019 - 12.2020
Retail Clerk
Indbazaar Supermarket & Online Store
09.2015 - 02.2019
Bachelor Of Science in Computer Science -
Bharath University
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