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Professional with a robust background in technical support, process optimization, and data analysis seeking to transition into an Operations Program Associate role. Accomplished in enhancing operational processes, including troubleshooting technical issues and performing data interpretation for strategic decision-making. Expertise in mentoring and team leadership, fostering collaboration among diverse teams to achieve project objectives. Aiming to leverage analytical skills and process engineering knowledge to contribute to operational excellence and continuous improvement initiatives.

Highly skilled Technical Support Engineer with nearly 4 years of expertise in SQL, ERP, and SaaS-based products. Demonstrated ability to provide exceptional client support by diagnosing and resolving technical issues, ensuring seamless product functionality. Proven track record of delivering solutions that enhance user satisfaction and operational efficiency. Collaborative approach in working with cross-functional teams to implement process improvements and optimize support systems. Committed to driving organizational growth through technical expertise and customer-focused strategies. Passionate about taking on challenging roles to leverage problem-solving, troubleshooting, and client relationship management skills to contribute to the success and growth of the organization.

Dynamic Customer Support Associate with one year of experience in delivering exceptional technical assistance and customer service, consistently achieving high satisfaction ratings. Proficient in troubleshooting complex issues across various platforms, showcasing a solid foundation in JS and AWS technologies. Adept at utilizing CRM tools to manage interactions effectively and streamline support workflows. Eager to transition for leveraging technical expertise and a strong commitment to optimizing system performance within a collaborative, team-oriented environment. Passionate about contributing to innovative solutions.

Software Development Professional
Results-driven software development professional with extensive experience in designing and developing web applications using HTML, CSS, JavaScript, ReactJS, Node.js, Flask, and Python. Skilled in backend system development, web services, and database management.
Key Skills:

  Strong problem-solving and time management abilities
  Excellent interpersonal skills, fostering collaboration in team environments
  Detail-oriented with a proven track record in technical support and customer service

Technical Proficiency:

  Operating Systems: 16 years of experience with Microsoft Windows (XP/2000/Vista/7/8/10/11) and Ubuntu; 12 years with Mac OS
  Hardware Expertise: 18 years in PC assembly and maintenance; 12 years in security systems equipment
  Software Tools: Proficient in Microsoft Office (Word, Excel); experience with WMS, WM, and PKMS systems

Dedicated to meeting professional challenges and contributing to team success with a positive attitude. Eager to take on additional responsibilities to achieve team goals.

Kishore Sundar

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Customer Support Professional

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Full Stack Development - MERN Web And App Development

B.E - Electronics And Instrumentation Engineering

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Full Stack Development - MERN Web And App Development

Customer Support Professional

B.E - Electronics And Instrumentation Engineering

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