KISHWER KAUR

Led a cross-functional team to deliver a complex project using Agile/Scrum methodologies, resulting in a 30% increase in project efficiency and a 10% reduction in delivery time

• Coached project managers and large groups, enhancing team performance and project outcomes with leadership
• Experience in facilitating requirement workshops, stakeholder discussions, and Agile ceremonies to align with the job's requirements
• Created BRD, FRD, SRS, WBS, user stories, and wireframes in project management roles
• Validated data for projects and project requests, ensuring accurate project reporting via Power BI and Excel
• Amplified customer satisfaction by 15% through direct interaction as the primary customer interface
• Analyzed complex data sets to identify trends and inform strategic business decisions.

• End to End project lifecycle management from initiation to closure
• Developed project plan, resource plan, and managed risks and issues
• Upgraded project delivery processes through continuous improvement initiatives by 25%
• Utilized Jira and Confluence for effective project management
• Configured and restructured Jira and Confluence to meet project requirements

• Efficacy of team efficiency by 15% by managing Jira & Confluence systems for 300 users with CPM
• Delivered 15 comprehensive reports by automating JIRA data analysis
• Reviewed process issues to identify inefficiencies and proposed actionable improvements
• Assisted in preparing detailed processes and procedures to enhance team operations

• Managed access controls for 500 users in Jira & Confluence, enhancing security by reducing unauthorized access by 20%
• Forecasted team collaboration efficiency by 25% by optimizing Jira and Confluence platforms for 100 users
• Created dashboards for project tracking, improving visibility and accountability
• Facilitated direct communication with clients to optimize usage of Jira and Confluence

• Modeled subscription revenue by $500,000 by selling 500 subscription products and remodeled features for each plan
• Acquired campaign performance metrics by 20% by conducting insightful competitive analysis for a digital marketing firm
• Engaged current customers and pursued new leads to drive sales growth
• Summarized key call points to inform reporting manager on customer insights and trends

• Achieved intellectual property portfolio value by $5 million through comprehensive research and analysis of patent opportunities.
• Post-acquisition client satisfaction by {20%} resulting from seamless integration strategies boosted through emotional intelligence and leadership.
• Leveraged IP management software (FIP) to enhance patent tracking efficiency.
• Provided technical support during conference calls with clients, addressing inquiries and ensuring clarity.

• Client data accuracy customized by 15% by performing daily data verification and updates.
• Implemented processes, improving efficiency by {20%} through strategic planning and resource allocation.
• Participated in team meetings to contribute to project strategies and team goals.