KM Asha

Accenture

09.2021 - Current

Utilized problem-solving abilities while working under strict deadlines without compromising quality standards.
Delivered high-quality documentation for both technical and non-technical stakeholders, facilitating clear understanding of software functionality and requirements.
Developed user-friendly interfaces, resulting in increased customer satisfaction levels.
Demonstrated adaptability by rapidly learning new technologies as required for projects or assignments with minimal guidance or supervision needed from seniors or managers.
Enhanced software quality by conducting thorough testing and debugging processes.
Participated in daily stand-ups, sharing progress updates and collaborating on addressing challenges faced by the team members effectively.
Provided technical support to clients, resolving complex issues in a timely manner.
Contributed to continuous process improvement initiatives, leading to enhanced team efficiency and collaboration.
Collaborated with cross-functional teams to ensure seamless integration of software components.
Worked in team-driven environments and communicated effectively with stakeholders.
Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.

Summary