KANDULA NEELAKANTA GUPTA

Accomplished banking leader with over 25 years of experience in goal setting, business development, Operational process optimization and managing key stakeholder relationships. Skilled in designing internal control systems and solutions to enhance decision-making and profitability with focus on people management to foster effective teams.

• Consistent performance ratings since inception as a part of the organisation's merit pool.
• Recently self-sourced a major salary relationship with far-reaching beneficial impact spanning the entire state of A.P.
• Top aggregator for Mutual Funds/ PMS & Top sourcing cluster of Trading accounts for 2 years
• MDRT qualifier for 4 consecutive years.
• Successfully reconciled a 3-year disputed payment with RBI, saving the Bank a staggering ₹4 crores of revenue.
• Spearheaded government business department for collection of commercial taxes, turning in record profit of ₹6 crores.
• Revived one of the biggest PSU relationships – Visakhapatnam Port Trust, VMRDA in the face of our biggest adversity.
• Coveted recognition as a cluster head to be made part of National Project team for instilling Rigour and Rhythm.
• Rated in the Top 3 of the country during my tenure of handling the Retail liability portfolio for Vijayawada Circle.
• Established a new branch at semi-urban location of Srikakulam, turned it profitable in the 1st year of operations.
• Accomplished a complex in-house challenge to sanction more than 2000 Agri loans worth INR 20 crores in a record time span of 1 month with minimal audit remarks.

• Portfolio Growth: Spearheaded liability strategy and asset augmentation, managing CASATD portfolio of ₹2000 Cr and delivering ₹500 Cr annual asset growth.
• Savings Segment Expansion: Achieved 20%+ growth in premium savings portfolios through innovative multi-segment strategies.
• Revenue Enhancement: Improved PPC augmentation from 1.80 to 3.47 via effective rightsell initiatives across mapped portfolios.
• Leadership & Scale: Directed operations across 14 branches (Metro, Urban, SURU) with a team of 125 resources, ensuring consistent performance and compliance.
• Strategic Retail Management: Headed Prime Savings, Salary, and Trust (TASC) portfolios in Andhra Pradesh with a portfolio size of ₹1600 Cr.
• SME Portfolio Oversight: Managed 112 SME clients in Hyderabad, handling appraisal, sanction, and renewal of facilities.
• Innovation Delivery: Led execution of the Bank’s flagship “Pay Go” cashless closed-loop payment solution for a key client.
• Operational Excellence: Strengthened customer onboarding, KYC, LOC, FV, and compliance checks (T+7, T+21), ensuring regulatory adherence.
• Talent Development: Mentored teams, conducted KRA discussions, performance reviews, and organized training programs to drive operational and sales excellence.
• Customer Advocacy: Successfully resolved client escalations under the “Sparsh umbrella,” enhancing customer satisfaction and cross-departmental coordination.