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Results-driven operations professional with proven track record in optimizing business processes, enhancing productivity, and leading high-performing teams. Adept at strategic planning, resource management, and driving operational efficiency in dynamic environments. Strong focus on collaboration and adaptability, leveraging leadership skills to align teams with organizational goals and deliver tangible outcomes. Known for reliability, decisive problem-solving, and fostering culture of continuous improvement. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Experienced with optimizing retail operations to boost efficiency and profitability. Utilizes leadership and strategic planning to enhance team performance and store success. Track record of strong understanding of inventory management and customer service excellence. Recent Graduate with foundational knowledge and hands-on experience gained through academic projects and internships. with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Accomplished professional with a strong focus on sales and results, leveraging expertise in wealth management strategies and proactive client advising. Demonstrates exceptional decision-making, relationship-building, and interpersonal communication skills. Proven track record in portfolio revenue growth, client acquisition, and retention through effective customer service excellence and needs analysis. Adept at managing premium clients and assets with attention to detail and critical-thinking. Career goal includes further enhancing skills in pipeline management and public speaking while contributing to organisational success through training and coaching initiatives.
Experienced Relationship Manager with knack for building and nurturing client relationships that drive business growth. Known for transforming client feedback into actionable strategies, leading to improved satisfaction and loyalty. Proven in facilitating partnerships that result in increased revenue and long-term client retention.

Highly skilled Relationship Manager with solid background in managing client relationships, resolving complex issues and promoting product growth. Strengths include robust interpersonal skills, strategic planning abilities, and aptitude for fostering positive rapport among staff and clients. In prior roles, significantly improved customer satisfaction ratings through exceptional service delivery while consistently achieving business objectives.

 As a Relationship Manager at YES BANK, I leveraged my strong communication skills and innovative strategies to optimize client relationships and drive revenue growth. I collaborated with team members to streamline processes and enhance customer satisfaction. Prior to this, I was a Relationship Manager Trainee at the same bank, where I completed weekly assignments and implemented classroom training projects. I also have experience as an Assistant System Engineer at Tata Consultancy Services, where I collaborated with cross-functional teams to enhance and update code using agile methodology. I hold a PG Diploma in Banking and Financial Support Services from Manipal Academy of Higher Education and a Bachelor of Technology in Mechanical Engineering from GITAM Deemed University. I am proficient in Java Development, Object-Oriented Programming (OOP), and Relational Databases. 

Dynamic Relationship Manager with proven expertise in enhancing customer satisfaction and retention. Strong communicator with a track record of delivering tailored solutions and building trust with clients.

Kokila Manduri

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Relationship Manager

Apprenticeship in ESA small finance bank

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Relationship Manager

Apprenticeship in ESA small finance bank

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