Accomplished professional adept at driving team performance, business strategies, and making data-supported recommendations for continuous process improvement. Skilled at identifying optimal tactics for motivating teams and engaging clients.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Manager- Business Partnerships & Networking
PRL Diagnostics Pvt Ltd
10.2023 - Current
Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
Coordinated with internal departments to ensure successful execution of projects according to timeline and budget constraints.
Negotiated high-value contracts with suppliers and clients to improve cost-effectiveness.
Assistant Manager- Inside Sales
MedTel Healthcare Pvt Ltd.
10.2022 - 08.2023
Maintained up-to-date knowledge of company products and services.
Established processes for monitoring customer satisfaction levels.
Communicated regularly with customers to gain insights into their needs.
Business Operations Manager
VYX Healthcare
De9to
07.2020 - 09.2022
Led cross-functional teams in developing innovative solutions for challenges faced by the company.
Managed the daily operations of the business, including staff scheduling and resource allocation.
Resolved customer complaints quickly and effectively.
Worked closely with other departments to ensure smooth operations across the organization.
Operations Manager
Ishwar Pharmaceuticals
New Delhi
06.2012 - 04.2016
Developed and implemented operational procedures to ensure quality standards are met.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
Diploma in Pharmacy -
Innovative College Of Pharmacy
12-2018
MBA-Banking and Finance -
Guru Gobind Singh Indraprastha University
09-2011
Bachelor of Science - Information Technology
Allahabad Agricultual Institute
08-2008
Skills
Cross-functional Team Coordination
Partnership Development
Team Development
Decision-Making
Onboarding and Orientation
Certification
SAS(BASE) certified from SAS Institute
UGC-Net qualified in Management
C++ certified from F-Tech
Timeline
Sr. Manager- Business Partnerships & Networking
PRL Diagnostics Pvt Ltd
10.2023 - Current
Assistant Manager- Inside Sales
MedTel Healthcare Pvt Ltd.
10.2022 - 08.2023
Business Operations Manager
VYX Healthcare
07.2020 - 09.2022
Operations Manager
Ishwar Pharmaceuticals
06.2012 - 04.2016
Diploma in Pharmacy -
Innovative College Of Pharmacy
MBA-Banking and Finance -
Guru Gobind Singh Indraprastha University
Bachelor of Science - Information Technology
Allahabad Agricultual Institute
SAS(BASE) certified from SAS Institute
UGC-Net qualified in Management
C++ certified from F-Tech
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