A confident and self-motivated professional with over 8 years of comprehensive knowledge and experience in the Air Freight industry, specializing in the meticulous handling of pharmaceutical logistics. Demonstrates a resilient drive and determination to succeed.
Overview
12
12
years of professional experience
Work History
Asst.Manager Pricing
Odyssey logistics Pvt Ltd
Mumbai
10.2017 - Current
Autonomously managed pricing strategies and operational functions for the Delhi branch, demonstrating effective decision making and organizational prowess in optimizing performance and profitability.
Successfully navigated pricing requirements for key Pharma clients for Mumbai branch in addition to overseeing independent pricing and operations for the Delhi branch, showcasing versatility in managing diverse client needs.
Proficiently oversaw online auctions across various platforms such as Go-Comet, Ariba, demonstrating effective management skills in optimizing the digital auction process for successful outcome
Managed the handling of highly sensitive products, including narcotics, vaccines & environtainer
Established seamless communication channels with airlines and overseas partners to drive business development initiatives and ensure the efficient movement of shipments showcasing a proactive approach to international logistics.
Strategically planned shipments, coordinated bookings, and implemented tracking systems to ensure timely delivery mitigating potential delays and enhancing overall logistical efficiency.
Monitored market conditions and customer essentials.
Effectively managed the Management Information System (MIS) for the pricing department, ensuring accurate and organized information flow , cost sheet.
Executive Pricing
Magnum Cargo Pvt Ltd
Mumbai
08.2013 - 09.2017
Collaborated with the General Manager to Facilitate air freight pricing, import-export processes, and door delivery services, contributing to the seamless coordination of logistics operations
Recognized customer needs, effectively addressed request, and ensured satisfaction, contributing to increased sales and promoting profitability through a customer-centric approach
Established effective communication with customers, transporters and airlines, fostering seamless collaboration for optimal supply chain management
Delivered rapid and proactive responses to time-sensitive issues, showcasing an ability to swiftly address challenges and maintain operational efficiency
Resolved cost discrepancies on the customer invoice promptly, ensuring clarity and making timely adjustments for accurate billing.
Customer Service
ECS Globe Air Cargo
Mumbai
11.2011 - 07.2013
Effectively managed Bookings on Cargo spot (online reservation software) for Brussels Cargo and Ukraine International Airlines(Offline carrier)
Plan shipments Ex-Bom on Jet Airways, and other airlines (first carrier)
Coordinated with HDQ for planning & effective movement of shipment
Timely tracking & updating flight schedule to the clients from origin to destination
Attended calls professionally to provide information about routing, flights, take/cancel booking or obtain details of complaints
Reported customer feedback to the manager & follow up to ensure that appropriate actions were taken on customer's request
Recorded details of inquiries, prepared CTM etc.
Education
Bachelor of Commerce -
Mumbai University (MU)
03.2013
Skills
Powerful Negotiator
Proficient in MS office
Skilled in Comet, Ariba, Cargospot etc
Operations Management
Product and Service Knowledge
Business Development
Sales Growth
Customer Relationship Management (CRM)
Honors Awards
Honored with a professional award from the employer in recognition of outstanding contributions and achievements for the year 2023-2024
Work Course
Completed a foundational Air Cargo course gaining comprehensive knowledge in ley aspects of air transportation and cargo logistics.
Successfully completed the Initial Dangerous Goods Regulations (DGR) course from DGM India, acquiring essential knowledge in the safe handling and transportation of hazardous materials. Valid till 04/28/25.
Participated in leadership training at Suba International, acquiring valuable skills and sights to enhance leadership capabilities.
Hobbies and Interests
Working out in Gym & watching videos about nutrition, exercise etc
Languages
English
First Language
Hindi
Elementary (A2)
A2
References
References available upon request.
Timeline
Asst.Manager Pricing
Odyssey logistics Pvt Ltd
10.2017 - Current
Executive Pricing
Magnum Cargo Pvt Ltd
08.2013 - 09.2017
Customer Service
ECS Globe Air Cargo
11.2011 - 07.2013
Bachelor of Commerce -
Mumbai University (MU)
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