Summary
Overview
Work History
Education
Skills
PROJECT
Certification
Timeline
Generic

Komal Chhetri

Gurgaon

Summary

Dedicated HR Delivery Specialist with four years of experience in SAP HCM and SuccessFactors, specializing in system configuration, contingent workforce management, and HR process improvement. Proven track record of managing the full employee lifecycle, driving process efficiencies, and collaborating with cross-functional teams to enhance data accuracy, compliance, and overall HR operations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR DELIVERY SPECIALIST

Ericsson India Private Limited (EIPL)
Gurgaon
02.2022 - Current
  • Payroll Management: Hands-on experience in SAP Payroll processes, including salary processing, compliance checks, and payroll integration with time data.
  • Time Management: Skilled in managing SAP time functionalities, such as attendance, leave, overtime, shift schedules, and time evaluation, to ensure accurate payroll outcomes.
  • Contingent Workforce Management: Managed the end-to-end contingent worker lifecycle in SAP, including hiring, record maintenance, and timely work order extensions.
  • Organizational Management: Managed position creation and updates (vacant/filled), departmental alignments, cost center changes, and complex restructures to maintain an accurate organization. hierarchy.
  • System Support: Collaborated with HR and IT teams to provide first-level troubleshooting and resolution of SAP SuccessFactors issues, ensuring smooth HR operations and user support.
  • Configuration & Testing: Experienced in configuration, testing, and deployment of new features in SAP SuccessFactors, with validation of data replication in HRMS test environments for seamless system integration.

HR Intern

CLARO ENERGY PVT. LTD
Delhi
08.2021 - 01.2022
  • Managed the full employee lifecycle, including background verification, onboarding, offboarding (including exit interviews), employee induction programs, and employee transfers, ensuring smooth transitions for all employees.
  • Assisted in recruitment processes, including scheduling interviews and reviewing applications.
  • Maintained employee records in the HR information system for accuracy and compliance.

Education

MBA - Human Resources Management

MANIPAL UNIVERSITY
JAIPUR
08-2023

Master of Arts - English Literature

PANJAB UNIVERSITY
CHANDIGARH
08-2019

Bachelor of Arts - English Literature

GRAPHIC ERA DEEMED UNIVERSITY
DEHRADUN
08-2016

Skills

  • Payroll management
  • SAP SuccessFactors
  • Time management
  • System configuration
  • Contingent workforce management
  • HR process improvement
  • Compliance adherence
  • Data validation
  • Deadline oriented mindset
  • Delivery schedules
  • Strong organizational skills

PROJECT

Chatbot enhancement project – Helix tool

  • Led the enhancement and optimization of the chatbot, improving functionality to align with employee needs and HR service standards.
  • Designed and implemented workflows and escalation protocols, ensuring employees received accurate guidance while directing complex inquiries to HR only when necessary.

Certification

  • Excel to Power BI
  • Six Sigma Principles
  • Generative AI

Timeline

HR DELIVERY SPECIALIST

Ericsson India Private Limited (EIPL)
02.2022 - Current

HR Intern

CLARO ENERGY PVT. LTD
08.2021 - 01.2022

MBA - Human Resources Management

MANIPAL UNIVERSITY

Master of Arts - English Literature

PANJAB UNIVERSITY

Bachelor of Arts - English Literature

GRAPHIC ERA DEEMED UNIVERSITY

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Komal Chhetri