Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

KOMAL KALIA

Amritsar

Summary

Dynamic HR leader with extensive experience, excelling in talent management and project execution. Spearheaded recruitment strategies that significantly reduced time to hire while enhancing team motivation and engagement. Proven ability to drive business growth through innovative HR solutions and effective coaching.

Overview

13
13
years of professional experience

Work History

Manager Human Resources

Kochartech PVT Ltd
Amritsar
03.2021 - Current
  • Managing HR Operations and Recruitment of Amritsar location center with the count of 2000 employees
  • Designed and delivered learning programs for employees upskilling, leadership readiness, and new hire onboarding
  • Partnered with business heads to conduct TNA and implemented development interventions that improved team productivity
  • Introduced employee engagement framework and recognition initiatives to boost retention
  • Driving company growth with a proactive mindset and results-oriented plans for business operations.
  • conducted HR analytics on attrition, training impact, and workforce planning to support business decisions
  • Spearheaded recruitment strategy, reducing time to hire and improving talent pipeline quality

Assistant Manager Human Resources

Concentrix Daksh Pvt Ltd
Gurgaon
01.2019 - 03.2021
  • Handled PAN-India internal and external non-technical recruitment
  • Implemented leadership and behavioral training modules to strengthen managerial capabilities.
  • Supervised a 10-member recruitment team, mentoring and coaching for performance excellence.

Lead HR Executive

Concentrix Daksh Pvt Ltd
Gurgaon
01.2017 - 12.2018
  • Maintained clean, safe working environments to eliminate accident risks.
  • Exceeded goals through effective prioritisation and consistent work ethic.
  • Established HR management system applicable across different types of employees, departments and seniority levels.
  • Supported senior leadership by capturing big picture data for project status updates, benefits analysis and corrective action planning.
  • Created succession plans and promotion paths for staff, promoting retention and leadership continuity.

Sr. HR Executive

Concentrix Daksh Pvt Ltd
Gurgaon
01.2014 - 01.2016
  • Promoted through IJP into HR team.
  • Helped solve conflicts, disputes and concerns, offering practical and smart solutions.
  • Managed the hiring processes within the company, dealing with matters including writing adverts, reviewing CVs, interviewing and selecting candidates.
  • Provided support to employees with various HR-related issues and liaised with heads of department to find resolutions.

Customer Service Executive

Concentrix Daksh Pvt Ltd
Gurgaon
05.2012 - 12.2013
  • Was in Inbound process (Amazon.UK)
  • Moved to email and chat process for Amazon.UK
  • Handled customer query and provided resolution
  • Enabled customers to find answers by providing extensive details on system navigation.

Education

BCA - Bachelor's of Computer Applications

BBK DAV College for Women
Amritsar, PB
01.2012

Skills

  • HR operations
  • Dynamic leadership
  • Team motivation
  • Quick decision-making
  • Business strategy
  • Project management
  • Staff coaching
  • Staff recruitment
  • Strong delegating abilities
  • Talent management
  • Learning management
  • Performance evaluation

Additional Information

Have Handled Various projects in entity acquisition, Handling various recruitment projects

Languages

First Language, C2 Proficient

Timeline

Manager Human Resources

Kochartech PVT Ltd
03.2021 - Current

Assistant Manager Human Resources

Concentrix Daksh Pvt Ltd
01.2019 - 03.2021

Lead HR Executive

Concentrix Daksh Pvt Ltd
01.2017 - 12.2018

Sr. HR Executive

Concentrix Daksh Pvt Ltd
01.2014 - 01.2016

Customer Service Executive

Concentrix Daksh Pvt Ltd
05.2012 - 12.2013

BCA - Bachelor's of Computer Applications

BBK DAV College for Women

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KOMAL KALIA