KOMAL SHETTY

Project : Croma

Roles & Responsibilities :

• Sanity Check of Website
• Quality Analysis of product data that goes Live
• Creating and Taking Promotions & Champaign's Live
• Website Management
• Co-ordination with different teams for day to day activities
• Team Handling
• Develop overall strategy for product Category to drive sales & achieve targets
• Monitoring teams performance to prepare weekly/monthly performance report
• Regularly Reviewing Customers Journey to enhance customer experience & conversion rate
• Bug Reporting using Sapphire command center
• Resolving Command Center Tickets i.e website related issues raised by different teams
• Coupon Creation
• Order Processing
• SEO
• Store Enrichments
• Preparing Daily, Weekly, Monthly reports & Rosters
• Cataloguing & Detailing of products, Mapping, Sourcing & Creation of content in required format
• Categorization and Attribution of products
• Inventory management
• Uploading Products using tools such as SAP Hybris, CMS, Cloudinary, WinScp, Dynamic and Akamai
• Price check, comparison and update on site

Achievements :

• Received Best performer of the month award in 2nd Month of Joining

Project : Macy's USA

Roles & Responsibilities :

• Quality Analysis of the data that goes Live & giving appropriate feedbacks to the agents to improve their quality
• Client co-ordination
• Team handling
• Bug Reporting using Jira
• Preparing Daily, Monthly reports
• Handling complete ecommerce activities like Cataloguing & Detailing of products, Mapping
• Categorization and Attribution of products
• Inventory management
• Uploading Products using tools such as PDF, Stella, Winscp and Titan
• Sourcing & Creation of content in the required format
• Price check, comparison and update on site
• Photo Editing using Irfan View

Achievements :

• Received Star performer of the month Twice
• Received Best QA of the month once

Project : Humarashop & My Kirana

Roles & Responsibilities :

• Quality Analysis of the data that goes Live
• Client co-ordination
• Team handling & Training of new joiners
• Preparing Daily, Monthly reports
• Master data management
• Handling complete ecommerce activities like Cataloguing & Detailing of products, Mapping
• Inventory management
• Uploading Products using tools such as SAP-Hybris & Kartrocket
• SEO
• Sourcing & Creation of content in the required format
• Price comparison & updates
• Uploading Banners & Promotions on Website
• Stores & Coupons Enrichment
• Photo Editing, Cropping & Resizing using different online tools
• Google Forms Creation

Achievements :

• Received quarterly LOE award for Excellent Performance 3 times
• Received Best performer of the month Twice

Roles & Responsibilities :

• Handling projects independently
• Uploading products on different Marketplaces such as Amazon, eBay, Flipkart, Snapdeal, Rakuten, Newegg business etc.
• Product Listing on Magento
• Handling complete ecommerce activities like cataloguing of products, detailing of products, Mapping, keeping record of inventory
• Pricing
• Order processing
• Quality Check of the data

Achievements :

• Received Best performer of the month 4 times consequently