KOMAL VERMA
MAKEUP ARTIST ,COUNSELLOR & MANAGER
Kanpur
Summary
Dynamic manager with a proven track record at Looks Salon, excelling in team leadership and operations management. Enhanced customer satisfaction through effective conflict resolution and strategic planning. Committed to staff development and performance management, fostering a motivated team that consistently meets business objectives.
Overview
14
14
years of professional experience
Work History
Manager
Looks Salon
03.2022 - Current
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Manager
Lakme Salon
06.2021 - 02.2022
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Counselor
Studycups Education
12.2019 - 04.2021
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
Manager
Schwarzkopf Professional Beauty Lab , Kanpur
07.2018 - 11.2019
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Cashier
KRISHNA ULTRASOUND,KANPUR
01.2013 - 03.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Manager
PB SOCIETY KANPUR
03.2011 - 10.2012
- Maximized performance by monitoring daily activities and mentoring team members.
Skills
Team leadership
Timeline
Manager
Looks Salon
03.2022 - Current
Manager
Lakme Salon
06.2021 - 02.2022
Counselor
Studycups Education
12.2019 - 04.2021
Manager
Schwarzkopf Professional Beauty Lab , Kanpur
07.2018 - 11.2019
Cashier
KRISHNA ULTRASOUND,KANPUR
01.2013 - 03.2017
Manager
PB SOCIETY KANPUR
03.2011 - 10.2012
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