Komala H
Bengaluru
Summary
Dynamic leader with extensive experience at The Federal Bank Limited with 15+ years of expertise in banking, excelling in business strategy creation and issue resolution. Proven track record in cultivating client relationships and achieving sales goals, while enhancing profitability through innovative marketing strategies. Skilled in financial analysis and staff management, driving team performance and organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Assistant Vice President
Federal Bank
01.2024 - Current
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Built relationships with customers and community to establish long-term business growth.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Associate Vice President
Federal Bank
03.2020 - 01.2024
- Established and directed successful programs focused on Retail banking.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Senior Manager
Federal Bank
02.2018 - 03.2020
Manager
Federal Bank
05.2015 - 02.2018
Assistant Manager
Federal Bank
07.2010 - 05.2015
Financial Advisor
Bajaj Allianz Life Insurance Company
01.2007 - 03.2010
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Researched current economic trends and investment opportunities to stay abreast of financial markets.
- Educated clients on potential risks and rewards associated with various investments.
Education
Ph.D. - Management
Garden City University
Bengaluru, India06-2027
MBA - Finance
Siddaganga Institute of Techologies
Tumkūr, India06-2010
Bachelor of Commerce - Accounting And Finance
Vidhya Vahini Degree College
Tumkūr, India05-2008
Skills
- Issue resolution skills
- Consulting
- Business strategy creation
- Financial analysis and planning
- Decision making & judgment
- Risk management
- Staff management
- Organizational development
- New business pursuits
- Negotiation
- Business administration
- Reporting, meeting minutes, records management
- Public speaking
- Financial management
- Coordination of administrative activities
- Business development
- Cross-functional team leadership
- Strategic planning
- Business planning
Accomplishments
- Targeted and achieved one of the highest fee income in para banking business one of the best and highest till date pan india.
- Improved loan production by 100% every year on target.
- Led the bank with more than 200% more than base target.
- Repeatedly received recognition from superiors for excellence in service.
- Received Achievement recognitions for exemplary performance and recognition for handling the largest account in the company.
- Grew new accounts more than target numbers every years.
- Achieved 10/10 dots for 4+ successive years as a branch head.
Certification
- SP certification : IRDAI
- Certified CAIIB
Languages
kannada
Bilingual or Proficient (C2)
English
Advanced (C1)
Hindi
Intermediate (B1)
Telugu
Intermediate (B1)
Timeline
Assistant Vice President
Federal Bank
01.2024 - Current
Associate Vice President
Federal Bank
03.2020 - 01.2024
Senior Manager
Federal Bank
02.2018 - 03.2020
Manager
Federal Bank
05.2015 - 02.2018
Assistant Manager
Federal Bank
07.2010 - 05.2015
Financial Advisor
Bajaj Allianz Life Insurance Company
01.2007 - 03.2010
Ph.D. - Management
Garden City University
MBA - Finance
Siddaganga Institute of Techologies
Bachelor of Commerce - Accounting And Finance
Vidhya Vahini Degree College
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