Summary
Overview
Work History
Education
Skills
Interests
DISCLAIMER
Languages
PERSONAL INFORMATION
Timeline
Hi, I’m

KOMALI PRABHU

Hyderabad
KOMALI PRABHU

Summary

Seeking a challenging position as a Professional with a long-term commitment in your organization, which provides an environment for growth, continuous learning and skillful application of my knowledge. Results-driven Field Sales Supervisor recognized for high productivity and efficient task completion. Skilled in strategic sales planning, team leadership, and customer relationship management. Excel in communication, problem-solving, and adaptability, leveraging these soft skills to achieve targets and drive revenue growth. Committed to fostering team success through hands-on training and motivational strategies.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
Languages
10
years of professional experience
2
years of post-secondary education

Work History

CREDIT MANAGEMENT EXECUTIVE

Collectius CMS India Private Limited
06.2025 - Current

Job overview

  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Resolved problems, improved operations, and provided exceptional service. Early Delinquency / Soft Collections (Day 1 - 30): This phase begins the day after a payment is missed. It is primarily administrative, utilizing automated outreach to remind the borrower that their account is past due. Actions: Automated SMS, email reminders, push notifications, and courtesy calls.
    Goal: Prompt the customer to clear dues without damaging the banking relationship. Mid-Stage Collections (Day 31 - 90): If the account remains unpaid, the bank escalates its collection efforts. The tone of communication becomes more direct and urgent.
    Actions: Dedicated in-house collections teams, external recovery agencies, and potential field agent visits to the borrower's home or workplace.
    Goal: Negotiate payment arrangements, set up installment plans, or restructure the debt to prevent further default.
    3. Non-Performing Asset (NPA) Classification (Day 90+): In many jurisdictions, such as India, loans overdue for 90 consecutive days are officially classified as Non-Performing Assets. This is a critical regulatory and accounting threshold that requires the bank to set aside capital provisions, which negatively impact its profitability.
    4. Late-Stage Collections & Legal Action: When all standard recovery options are exhausted, banks initiate stricter, formal recovery procedures as a last resort.
    Actions: Issuing legal notices, filing cases in debt recovery tribunals, or pursuing actions under specialized regulations (e.g., cheque bounce litigation under the Negotiable Instruments Act, or property repossession).
    Goal: Recover the maximum possible outstanding amount through the liquidation of collateral or court-mandated settlements.
  • Completed paperwork, recognizing discrepancies, and promptly addressing for resolution.
  • Resolved problems, improved operations, and provided exceptional service.
  • Delivered services to customer locations within specific timeframes.
  • Provided professional services and support in a dynamic work environment.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.

Paytm Services Pvt Limited

Field Sales Supervisor
09.2024 - Current

Job overview

  • Organized regional events designed to increase brand awareness among customers.
  • Monitored the performance of sales representatives and provided feedback on their activities.
  • Reviewed competitive products and pricing structures to ensure competitive positioning in the market.
  • Evaluated individual staff members' performances against established metrics.
  • Trained field sales representatives in customer service techniques, product knowledge, and selling skills.
  • Developed and implemented strategies for increasing sales volume. Analyzed data from customer surveys to identify areas of improvement for the sales team.
  • Expanded new business, implementing effective networking strategies.

TELE COLLECTION EXECUTIVE
HYDERABAD, Telangana

Hagnos Marketing And Consulting Private Limited
06.2025 - 12.2026

Job overview

  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Identified issues, analyzed information, and provided solutions to problems.
  • Resolved problems, improved operations, and provided exceptional service.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Developed strategic payment plans for clients, enhancing recovery rates and customer satisfaction.
  • Managed high-volume collections accounts, ensuring timely payments and reducing delinquency rates.
  • Processed payments and applied to customer balances.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
  • Deployed automated system tracking and skip tracing to locate hard-to-find, re-located customers.
  • Prepared and submitted legal documents to initiate court proceedings.

Big c mobile Pvt Limited

Senior Store Associate
12.2023 - 05.2024

Job overview

  • Operated cash registers to process cash, check or credit card transactions quickly and accurately.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked, replenished, and organized inventory to keep store merchandise fresh.
  • Analyzed weekly sales data to identify trends in customer purchasing behavior. Followed loss prevention guidelines to deter theft.
  • Unloaded and moved merchandise to maintain aisles and set up product displays.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Maintained cleanliness and organization of store shelves and displays.

RELIANCE TRENDS PVT.Ltd.

CSA
04.2021 - 11.2023

Job overview

  • Collaborated closely with colleagues to meet customer needs.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Exceeded established service goals while leveraging customer service, sales and employee management best practices.
  • Supported sales team members to drive growth and development.
  • Prepared and evaluated CRM reports to identify problems and areas for improvement.

Max Hypermarket Pvt.Ltd.

Cash & Admin Department
01.2017 - 12.2020

Job overview

  • Completed day-to-day duties accurately and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems. Updated and maintained databases with current information.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

MORE MEGA STORE ADITYA BIRLA PVT.Ltd.

CSA
05.2015 - 01.2017

Job overview

  • Updated system with order specifics and customer details, preferences, and billing information.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Responded promptly and professionally to feedback, comments and complaints.
  • Answered customer inquiries about the store's products or services.
  • Supported sales team members to drive growth and development.
  • Cleaned work areas throughout the day to keep them presentable for customers.
  • Helped with inventory control by counting and organizing supplies and tools.

VIJETHA Super Market Pvt.Ltd.

Helper & Cashier
01.2012 - 12.2014

Job overview

  • Assisted in loading and unloading materials and equipment from trucks.

Education

Z.P.H.S
Nizampet, Rangareddy

SSC
01-2012

University Overview

TKR College of Engineering & Technology
Hyderabad

Diploma Cource from CIVIL Engineering
05.2012 - 05.2015

University Overview

Skills

MS Office

Java

DTP work

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Time management

Attention to detail

Interests

Playing Cricket, Watching TV, Listening to Music

DISCLAIMER

DISCLAIMER
I firmly declare that the above details furnished by me are true to the best of my knowledge.

Languages

English
Elementary (A2)
Tamil
Beginner (A1)
Telugu
Beginner (A1)
Hindi
Elementary (A2)
Kannada
Intermediate (B1)

PERSONAL INFORMATION

PERSONAL INFORMATION
  • Father's Name: S/o Murugesh
  • Date of Birth: 1996-12-06
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Collectius CMS India Private Limited
CREDIT MANAGEMENT EXECUTIVE
06.2025 - Current
Hagnos Marketing And Consulting Private Limited
TELE COLLECTION EXECUTIVE
06.2025 - 12.2026
Field Sales Supervisor
Paytm Services Pvt Limited
09.2024 - Current
Senior Store Associate
Big c mobile Pvt Limited
12.2023 - 05.2024
CSA
RELIANCE TRENDS PVT.Ltd.
04.2021 - 11.2023
Cash & Admin Department
Max Hypermarket Pvt.Ltd.
01.2017 - 12.2020
CSA
MORE MEGA STORE ADITYA BIRLA PVT.Ltd.
05.2015 - 01.2017
TKR College of Engineering & Technology
Diploma Cource from CIVIL Engineering
05.2012 - 05.2015
Helper & Cashier
VIJETHA Super Market Pvt.Ltd.
01.2012 - 12.2014
Z.P.H.S
SSC
KOMALI PRABHU