Komal Koche
Berlin
Summary
Enthusiastic individual with diverse experience in project coordination and customer service, showcasing adaptability and effective communication skills. Proven ability to work collaboratively within teams, contributing to successful procurement processes and enhancing client relationships.
Overview
11
11
years of professional experience
Work History
Project Team Member - Purchase
JSW MG Motors India Pvt Ltd
Vadodara, India
04.2024 - 03.2025
- Assisted in end-to-end purchase order processing while ensuring high data accuracy and timely tracking.
- Collaborated with cross-functional teams and suppliers to facilitate on-time material delivery.
- Supported procurement planning that aligned with project timelines and business objectives.
- Helped analyse supplier performance and identify opportunities for improvement.
- Addressed procurement issues efficiently to prevent delays in project execution.
- Contributed to cost optimisation and process enhancements through data-driven insights.
Purchase Administrator
Civica India Pvt Ltd.
Vadodara, India
10.2022 - 11.2023
- Managed end-to-end procurement cycle in line with company policies
- Monitored inventory levels and forecasted purchasing needs with stakeholders
- Negotiated with suppliers to secure competitive pricing and contract terms
- Optimized procurement processes, reducing lead times and improving efficiency
- Supported and trained team members on procurement procedures
Customer Service Specialist
Gulbrandsen Technologies (India) Pvt. Ltd.
Vadodara, India
01.2021 - 07.2022
- Managed customer inquiries and resolved issues, ensuring high service quality
- Processed international orders (North & Latin America) across multiple warehouses
- Monitored order trends and coordinated with supply chain on demand fluctuations
- Collaborated with cross-functional teams (logistics, operations, finance) to ensure smooth order fulfilment
- Maintained accurate records and reports to support SCM and operational efficiency
Sales Coordinator
Cosmos Impex (I) Pvt Ltd.
Vadodara, India
11.2018 - 01.2021
- anaged client communication and ensured smooth execution of sales processes
- Coordinated order and invoice tracking, improving data accuracy and reducing errors
- Built and maintained strong client relationships, enhancing customer satisfaction
- Negotiated with vendors to secure cost-effective agreements
- Collaborated with cross-functional teams to support sales strategies and operations
Sr. Sales and Service Coordinator
Sun Environment
Vadodara, India
11.2016 - 10.2018
- Managed sales operations and ensured high customer service standards
- Trained and mentored team members on sales processes and product knowledge
- Implemented CRM system to streamline sales processes and improve data tracking
- Analyzed sales data to optimize inventory, staffing, and service efficiency
- Maintained customer database and improved client engagement and retention
Sr. Sales Coordinator
20 Microns Ltd.
Vadodara, India
03.2016 - 12.2016
- Coordinated domestic and international sales operations, ensuring smooth order processing
- Prepared sales reports and market analysis to support business decisions
- Managed client communication and handled inquiries, orders, and payment follow-ups
- Monitored sample dispatch and maintained evaluation reports for sales tracking
- Maintained accurate data and processed orders in SAP system
- Supported internal coordination and ensured efficient office operations
Sales Trainee
Ginger Hotels
Vadodara, India
06.2014 - 08.2015
- upported sales and marketing activities to increase bookings and revenue
- Managed client accounts including corporate, group bookings, and local events
- Monitored occupancy, ARR, and sales performance to achieve monthly targets
- Assisted in revenue planning and forecasting for rooms and F&B segments
- Coordinated with teams to execute sales strategies and improve market reach
- Ensured high guest satisfaction through effective communication and service
Education
Master of Science - Supply chain Management and Logistics
Arden University
Berlin, BE01-2027
Master of Business Administration - Marketing
D.Y. Patil Institute of Management Education
Pune India 01-2014
Diploma of Higher Education - Finance
Bhosle Collage of Management Education
Nagpur India 01-2012
Bachelor of Business Administration - Finance
Tirpude Institute of Management Education
Nagpur India 01-2011
Skills
- Supply Chain & Logistics Management
- Project Management & Team Coordination
- Sales Coordination & Customer Service
- MS Excel & Office (Pivot, Analysis, Reporting)
- Data Analysis & Decision Making
- Communication & Negotiation
- Problem Solving & Adaptability
Languages
English
Proficient
C2
German
Beginner
A1
Interests
- Fitness & Gym Training
- Traveling & Exploring New Places
- Personal Development & Learning
Timeline
Project Team Member - Purchase
JSW MG Motors India Pvt Ltd
04.2024 - 03.2025
Purchase Administrator
Civica India Pvt Ltd.
10.2022 - 11.2023
Customer Service Specialist
Gulbrandsen Technologies (India) Pvt. Ltd.
01.2021 - 07.2022
Sales Coordinator
Cosmos Impex (I) Pvt Ltd.
11.2018 - 01.2021
Sr. Sales and Service Coordinator
Sun Environment
11.2016 - 10.2018
Sr. Sales Coordinator
20 Microns Ltd.
03.2016 - 12.2016
Sales Trainee
Ginger Hotels
06.2014 - 08.2015
Master of Science - Supply chain Management and Logistics
Arden University
Master of Business Administration - Marketing
D.Y. Patil Institute of Management Education
Diploma of Higher Education - Finance
Bhosle Collage of Management Education
Bachelor of Business Administration - Finance
Tirpude Institute of Management Education