KOMMURI RAJU
Gannavaram
Summary
Dedicated Banking Professional experienced in building strong client relationships to enhance customer satisfaction and loyalty. Delivered tailored banking solutions through collaboration with cross-functional teams, driving organizational growth and effectively meeting client needs.
Overview
3
3
years of post-secondary education
12
12
years of professional experience
Work History
Relationship Manager
DCB Bank
Vijayawada
08.2023 - Current
- Built strong relationships with clients to enhance customer satisfaction.
- Conducted regular account reviews to identify client needs and opportunities.
- Collaborated with cross-functional teams to deliver tailored banking solutions.
Personal Banker
HDFC BANK LTD
Hanuman Junction
10.2022 - 06.2023
- Managed customer accounts and provided tailored banking solutions.
- Developed strong relationships with clients to enhance customer loyalty.
- Educated customers on banking products and services available.
- Handled customer inquiries and resolved issues efficiently.
Relationship Manager
Yes Bank Ltd
Vijayawada
01.2021 - 06.2022
- Built strong relationships with clients to enhance customer satisfaction.
- Conducted regular account reviews to identify client needs and opportunities.
- Collaborated with cross-functional teams to deliver tailored banking solutions.
- Provided customer service and assistance to customers in resolving issues and concerns.
Assistant Manager, Customer Service
ICICI Bank
Vijayawada
10.2019 - 01.2021
- Oversaw daily operations to maintain service quality and compliance standards.
- Assisted in resolving customer inquiries and operational issues promptly.
- Developed standard operating procedures to improve workflow efficiency.
Business Development Manager
IndusInd Bank
Vijayawada
02.2018 - 05.2019
- Managed client relationships to foster trust and long-term engagement.
- Conducted market research to identify growth potential and client needs.
- Analyzed competitor activities to inform business strategies and tactics.
- Collaborated with cross-functional teams to align goals and drive project success.
CASA Sales Officer
Axis Bank
Gannavaram
01.2015 - 01.2017
- Processed loan applications and ensured compliance with banking regulations.
- Coordinated with teams to streamline banking operations and enhance service delivery.
- Managed customer inquiries and provided timely assistance to account holders.
Education
B.Com -
VKR College
Gannavaram 06.2009 - 03.2012
Skills
- Client relationship management
- Account review
- Cross-functional collaboration
- Customer service
- Banking operations
- Data analysis
- Client needs analysis
- Team leadership
- Problem solving
- Time management
Accomplishments
- Achieved Score Card income month on month consistently.
- Qualified for KVB Contest in Investment product category 2016 At Axis.
- Qualified for Gala Night Contest in insurance category 2018 At IndusInd.
Languages
- English
- Telugu
Personal Information
- English
- Telugu
Disclaimer
- English
- Telugu
Timeline
Relationship Manager
DCB Bank
08.2023 - Current
Personal Banker
HDFC BANK LTD
10.2022 - 06.2023
Relationship Manager
Yes Bank Ltd
01.2021 - 06.2022
Assistant Manager, Customer Service
ICICI Bank
10.2019 - 01.2021
Business Development Manager
IndusInd Bank
02.2018 - 05.2019
CASA Sales Officer
Axis Bank
01.2015 - 01.2017
B.Com -
VKR College
06.2009 - 03.2012