Korada Krishna Rao
Hyderabad
Summary
Experienced MS Dynamics CRM Technical Consultant with 4.2+ years in the IT industry, including 3.7+ years of hands-on experience in MS CRM 2016 (On-Premise & Online) and Dynamics 365. Proven expertise in CRM customization, configuration, plug-in development, and workflow automation. Skilled in integrating CRM with external systems, building reports, and supporting post-deployment operations.
Overview
5
5
years of professional experience
Work History
MSCRM Technical Consultant
Microline Information Systems Pvt Ltd
Hyderabad
06.2023 - Current
- Customized and deployed Dynamics 365 solutions to meet client specifications.
- Developed plug-ins, workflows, and JavaScript validations to enhance functionality.
- Implemented Power Automate flows and SSRS reports for streamlined data management.
MSCRM Senior Associate Developer
Medline Industries
Pune
12.2022 - 05.2023
- Upgraded CRM and SharePoint applications to enhance user experience.
- Developed REST-based JavaScript solutions and customized ribbon functionalities.
- Managed plug-ins while providing comprehensive post-production support.
Support Engineer
MUV Technologies Ltd
Hyderabad
01.2021 - 11.2022
- Generated detailed reports to track application performance.
- Contributed to troubleshooting efforts, ensuring minimal disruption to users.
Education
MBA - Marketing Management
Sri Venkateswara College of Engineering And Technology
JNTU KAKINADA11-2016
Skills
- MS CRM 2016
- Dynamics 365
- Entities
- Forms
- Views
- Business Rules
- Business Process Flows
- Plugins
- Custom Workflows
- JavaScript
- Ribbon Customization
- Web API
- REST/OData
- SSIS
- Web Services
- CRM for Outlook
- Power Automate
- SSRS
- FetchXML Reports
- Dashboards
- C#
- ASPNET
- HTML
- CSS
- SQL Server
- Windows Server 2008
- Windows Server 2012
- Windows 8
- Windows 10
Projects
CINCOM – Dynamics CRM 365, Integrated CINCOM CPQ Communicator with Dynamics 365, Developed plug-ins, workflows, and ribbon customizations, Implemented business validations and SSRS reports EAS EXT Diamond Hill – Dynamics CRM 365, Upgraded CRM and SharePoint components, Developed JavaScript using REST services, Managed plug-ins and custom workflows Uptowns Rental Integration – Dynamics CRM 365, Built CRM portal for rental property management, Customized entities, forms, and service modules, Developed plug-ins and data import tools using SSIS
Timeline
MSCRM Technical Consultant
Microline Information Systems Pvt Ltd
06.2023 - Current
MSCRM Senior Associate Developer
Medline Industries
12.2022 - 05.2023
Support Engineer
MUV Technologies Ltd
01.2021 - 11.2022
MBA - Marketing Management
Sri Venkateswara College of Engineering And Technology
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